Responsible for executing best in class service with strong health and safety awareness. Executing all Services Agreements and Transactional businesses(growth) by achieving wind farm production and availability performance. Maintain customer relationship, financial profitability, and operational excellence.

Consolidated to East Europe & MENAT & Africa and created EEMEA(East EU Middle East Africa) region. Responsible for executing best in class service; strong health and safety awareness as previous responsibility.• Developing subcontractor strategy in order to get best support for site needs and achieved a considerable result to the EU countries.• Executed best in class service with strong health and safety awareness and growth to support the Services Business• Led the execution of long-term Full Services Agreements and Transactional growth.• Maintained strong customer relationships and achieved financial, operational profitability, and margin expansion.• Introduced/Create new methods, practices, and systems to reduce turnaround time.• Implemented operational strategies and effectively built customer and employee loyalty.• Managed budget implementations, employee evaluations, and contract details.• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.• Collaborated with cross-functional teams to develop solutions for customer turbines.• Maintain high productivity and performance metrics.• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.• Interacted well with customers to build connections and nurture relationships.• Implemented innovative programs to increase employee loyalty and reduce turnover.• Developed and implemented strategies to increase operational success and profitability.• Reduced operational risks while organizing data to forecast performance trends

Responsible for executing best in class service; strong health and safety awareness. Executing long term Full Services Agreements and Transactional businesses(growth) by achieving wind farm production and availability performance. Maintain customer relationship, financial, operational profitability and fulfillment control & margin expansion.• Started that role as acting position on January 2021 in order to maintain customer relationship, increase service capability and provide maximum productivity.• Run as leader of MENAT region successfully by having GE brand new wind turbines first on Turkish fleet globally.• During my leadership we accomplishment as region best run the fleet leven globally by achieving very high customer satisfaction(100%VOC) over 60% financial profit, over 98% availability in GE• Developed flow part repair strategy and invested new technologies in order to reach the maximum efficiency operationally and financially.• Developed subcontractor strategy in order to get best support for site needs and achieved to a considerable extent productivity• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.• Introduced new methods, practices, and systems to reduce turnaround time.• Developed and maintained relationships with customers, engineering, part department and subcontractor through account development.• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth

This position is covering safety, operational execution, contract, inventory and customer management for successful service business in Turkey.My responsibilities are managing long term service contracts and transactional growth by establishing right culture in the team, maintain the customer relationship year over year, increase safety awareness, operational excellent, right balanced inventory, productivity as well as claim management, services financials, CM, Quality, on-time & on-budget deliveries.· Met with customers to discuss service needs and offer available solutions as well as discuss service needs and develop effective and practical solutions.· Maintained team productivity and quality of service by establishing and maintaining clear road map· Resolved customer complaints in professional and timely manner.· Monitored service staff performance and provided feedback for improvement.· Monitored inventory levels and placed orders to replenish stock.· Implemented strategies to increase customer service satisfaction ratings.· Developed customer relationship programs to increase customer satisfaction and maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.· Coordinated with other departments to maintain streamlined and productive workstream.· Analyzed service reports to identify areas of improvement.· Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.· Evaluated employee performance and conveyed constructive feedback to improve skills.· Leveraged data and analytics to make informed decisions and drive business improvements.· Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.· Successfully managed budgets and allocated resources to maximize productivity and profitability.

My primary responsibility to own the successful customer relationship and the ability to produce financial and operating results for the customer and the GE Renewables Service business.Own contract financial performance, responsible for GE and Alstom turbine technology customer’s contract portfolio financial profitability, fulfillment control & margin expansion in East Europe & MENAT( Middle East North Africa Turkey)

Supporting to new country team in order to quick Ge implementation and also following site activities, supporting planned & unplanned work

Managing site activity & maintaining the units` avail-abilities to maximize the running time / minimize LD in 13 different Wind Farms with 680 MW installed power.Activity;- Coordinate daily works, protective and preventive maintenance activities, troubleshooting, retrofitting, tools calibration and EHS- Keeping effective Communication with customers and internal cross functional teams- Availability control of GE Wind turbines and evaluating customers feedback- Planned and unplanned maintenance scope definition, schedule management according to service contracts- Development of different strategies to reduce cost and indirect spends- Multiple task management and remote control ability- Market search and get knowledge about competitors in the sector- Communicating daily and monthly base with customer and solving all necessary actions- Keeping subcontractor under control during maintenance and major operation Part Management;- Tools&Parts organization by keeping competitive logistic and stock prices. Managing minimum stock- Managing spare part organization, movement parts warehouse to site and inventory also close contact to custom agency of Turkey for supported to material identification and solve bank transfer problem during custom clearance.- Manage the activities of workers engaged in performing, verifying and keeping records of incoming and outgoing shipments. - Supervise the activities of employees relating to the ordering, receiving, storing, inventorying, issuing, and shipping of materials, supplies, tools, and parts- Create, maintain and execute material logistic strategies to manage inventory and control excess EHS(Environment Health and Safety);- I am trainer for Electrical Safety, LOTO, Confined Space, Manual Handling and High Rescue also coordinate all safety equipment, annual inspection and distribution to site team and keep organization on timeTools- Following,buying and calibrations under my responsibility

I have worked as site lead; controlled to site activities, daily operations plan, keeping availability over the targets and maintaining to units on 3 different windfarms