Eric Lacroix Email and Phone Number
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With a Bachelor in Computer Science from Université de Sherbrooke, I have more than 10 years of experience in innovation management, software development, and product management in the information services industry.My mission is to deliver value-added solutions that meet the needs and expectations of our target markets, while ensuring alignment with the company's vision and goals. I lead and support a team of product owners, designers, and developers, and collaborate closely with the marketing, sales, and customer success teams. I also define and implement the voice of the customer and voice of the company activities, and use data analytics tools to validate and optimize our product performance and user experience. I am passionate about creating and launching new products and features that leverage the latest technologies and best practices in SaaS, data analytics, and innovation.
Ministère Des Transports Et De La Mobilité Durable Du Québec (Mtmd)
View- Website:
- batisseursrecherches.com
- Employees:
- 2645
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Chef De SecteurMinistère Des Transports Et De La Mobilité Durable Du Québec (Mtmd) Feb 2024 - PresentQuébec
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Product Director, PlatformSherweb May 2018 - Oct 2023SherbrookeOversee the distribution platform strategy for Sherweb products, used by 7,000 resellers managing over 21,000 companies using these distributed products. Act as Product Owner for the prioritization, design and validation of new applications.• Define the Go-To-Market strategy in close collaboration with the Marketing team.• Define vision/roadmap and quarterly priorities.• Execute and implement Voice of the Customer & Voice of the Company activities.• Support and manage a group of 4 Product Owners.• Gather feedback and meet with customers.• Implement and use product analytics (Segment.io, PowerBi, DataStudio, BigQuery) to support validated learning. -
Product Manager, Ifirm Tax And InnovationWolters Kluwer Canada Jun 2017 - Mar 2018SherbrookeOversee the management strategy for CCH iFirm Tax compliance products, and act as Product Owner for the design and development of new professional online tax products.• Define the Go-To-Market strategy in close collaboration with the Marketing team.• Manage the UX / UI designer.• Define vision/roadmap, 3 years and quarterly priorities.• “Stakeholder" design of new Web and Desktop interfaces (InVision);• Gather feedback and meet with customers.• Implement and use product analytics (Segment.io, Mixpanel, Geckoboard). -
Innovation ManagerWolters Kluwer Jun 2011 - Jul 2017SherbrookeSet up and manage the innovation team. This team has a role of incubator of ideas and conceives only new projects (new products, extensions or improvement of existing products) in parallel to the operational framework of the company (marketing, sales, development).• Sponsorship and involvement of the team with a group of 8 to10 students for their "end-of-program project(s)" from the Faculty of Computer Engineering at the Université de Sherbrooke;• Manage the innovation analyst, the intrapreneur and a group of 4 to 6 developers made up of employees, internship(s) and consultants from Eastern Europe;• Define and implement the Voice of Customers strategy and activities (PwC, Deloitte, RCGT ...), to create and model innovative solutions and experiences for our customers;• Define and implement the Minimum Viable Product (MVP) strategy;• With the team and the intrapreneur, apply the "Lean Startup" strategy to facilitate the best learning, in an Agile process to improve the products , if necessary pivot the project at the lowest possible cost (Segment.io , Mixpanel, Geckoboard, C #, AWS, Azure, Pardot, FireBase, BigQuery, Node.js, Serverless, NoSQL).• Sustained software development activities with the team: C#, Resharper, WPF, Xamarin, Serverless. -
User Experience ArchitectWolters Kluwer Apr 2006 - Apr 2011SherbrookeEstablish and be responsible for the user experience architect role for tax compliance products used by more than 100,000 users generating more than 10 million tax returns annually. Analyze and interpret customers behaviors related to the interactive digital experience.• Solve and understand customer needs in a simple and effective way;• Work with the development team to assess the feasibility of the solutions;• Develop the information architecture;• Create the interaction design map (workflow);• Build user-friendly and simple user interfaces.
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Software DeveloperWolters Kluwer Canada Apr 2001 - Mar 2006SherbrookeDevelop solutions that meet the needs of customers.• Implement features within tax compliance products.• Design and implement an internal bug management tool used by more than 200 employees annually over a 10-year period (ASP, MSSQL).• Implement the tracking server for tax compliance products (registration, royalties, printing, production, improved user experience) (WebService, MSSQL, XML C #)
Eric Lacroix Skills
Eric Lacroix Education Details
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Computer Science
Frequently Asked Questions about Eric Lacroix
What company does Eric Lacroix work for?
Eric Lacroix works for Ministère Des Transports Et De La Mobilité Durable Du Québec (Mtmd)
What is Eric Lacroix's role at the current company?
Eric Lacroix's current role is Product Management | Agile Project Management | Software Development Engineering | SaaS | Data Analytics | Lean Startup / MVP.
What is Eric Lacroix's email address?
Eric Lacroix's email address is el****@****esh.com
What is Eric Lacroix's direct phone number?
Eric Lacroix's direct phone number is +181956*****
What schools did Eric Lacroix attend?
Eric Lacroix attended Université De Sherbrooke.
What are some of Eric Lacroix's interests?
Eric Lacroix has interest in Woodworking, New Technology, Killer Questions, Fly Fishing.
What skills is Eric Lacroix known for?
Eric Lacroix has skills like Usability Engineering, C# 4.0, Wpf Development, Microsoft Sql Server, Innovation Management, Tax Preparation, Income Tax, Corporate Tax, Borland Delphi, Web Services, Windows Phone, C++.
Who are Eric Lacroix's colleagues?
Eric Lacroix's colleagues are Audrey Gauthier, Gabriel Synette, Édith Drouin, Jerome Dostie, Francis Fortin, Ing., Julie Bourgeois, Sarah Chabot.
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Eric Lacroix
Director, Digital Solutions At Infrastructure Canada | Directeur, Solutions Numériques À Infrastructure CanadaCanada1parl.gc.ca -
Eric Lacroix
Montreal, Qc
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