Erland Jay Cusi

Erland Jay Cusi Email and Phone Number

Senior Process Executive at Cognizant @ Cognizant
teaneck, new jersey, united states
Erland Jay Cusi's Location
Imus, Calabarzon, Philippines, Philippines
About Erland Jay Cusi

Erland Jay Cusi is a Senior Process Executive at Cognizant at Cognizant.

Erland Jay Cusi's Current Company Details
Cognizant

Cognizant

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Senior Process Executive at Cognizant
teaneck, new jersey, united states
Website:
cognizant.com
Employees:
278214
Erland Jay Cusi Work Experience Details
  • Cognizant
    Senior Process Executive
    Cognizant
    View
  • Cognizant
    Social Media Moderator
    Cognizant Jun 2019 - May 2024
    Monitored and moderated social media platforms to ensure content compliance.Addressed and escalated issues related to inappropriate or harmful content.Worked closely with clients to manage and improve community engagement.
  • Sykes Asia Inc.
    Customer Service Associate
    Sykes Asia Inc. Jun 2015 - Nov 2017
    Delivered phone-based support, troubleshooting customer concerns.Consistently met performance targets for customer satisfaction and response times.
  • Convergys Philippines
    Chat Support Representative
    Convergys Philippines Jun 2012 - May 2015
    Provided chat-based customer support for various services.Resolved customer queries, achieving high customer satisfaction scores.
  • Universal Payment Solutions
    Customer Support Specialist
    Universal Payment Solutions Nov 2011 - May 2012
    Assisted customers with payment-related inquiries and technical issues.Handled payment processing, refunds, and transaction disputes.

Erland Jay Cusi Education Details

  • Southeast Asian College, Inc.
    Southeast Asian College, Inc.
    Comprehensive Autocad Course
  • Ama Computer University
    Ama Computer University
    Nursing (Registered Nurse)
  • New Era University
    New Era University
    Computer Engineering

Frequently Asked Questions about Erland Jay Cusi

What company does Erland Jay Cusi work for?

Erland Jay Cusi works for Cognizant

What is Erland Jay Cusi's role at the current company?

Erland Jay Cusi's current role is Senior Process Executive at Cognizant.

What schools did Erland Jay Cusi attend?

Erland Jay Cusi attended Southeast Asian College, Inc., Ama Computer University, New Era University.

Who are Erland Jay Cusi's colleagues?

Erland Jay Cusi's colleagues are Aishwini Manimaran, Jagadeshwar Reddy, Venkatachalam Veerappan, Ankit Yadav, Phani Chandra Nimmala, Poovarasan Periyasamy, Sivanandam Palani.

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