I’m proud to belong in one of the world’s leading international banks. My main thing is influencing people to prepare for opportunities with the help of Operational Excellence and Continuous Improvement tools.Earning the SIX Sigma Yellow Belt Certification, Ops Led Continuous Improvement Coach certification from Cardiff University and Operational Excellence accreditation helped me to bring the best from the colleagues I'm working with through mentoring and coaching. Their success provides me the personal energy to be resilient and consistent. This sense of purpose can only be achieved if I also invest in myself. Continuous learning helps me to empower people based on trust and truthful conversations.With 20 years of experience in the financial industry, specifically in Surveillance, Global Operations for Lending, Banking, Cards Operations and Contact Centre, I had the opportunity to handle Migrations, Transformation, Project Management, Risk and Control Management.