Erman Özbağcı Email & Phone Number

Istanbul, Türkiye

Istanbul, Turkey

Istanbul, Turkey

Istanbul, Turkey

• Collating, auditing and maintaining data from a variety of sources for routine and ad-hoc reporting.• Designing and delivering the HR dashboard including human capital management metrics.• Analyzing the data through all service levels to find and prevent the driving factors of staff turnover.• Preparing presentations including executive summaries for monthly top management review meetings.• Contributing development of Security Guard Wage Determination Tool (a macro-enabled spreadsheet) to help setting the optimal wage scale. Delivering the file to relevants and ensuring the data is up-to-date.• Working in collaboration with IT to develop HR modules on ERP and design them in accordance with HR report needs.• Taking role in development and elaboration of the staff turnover modules on the web-based in-house SMART application.• Identifying opportunities for more effective use of HR management information.

Istanbul, Turkey

• Collecting the data from a variety of integrated systems and ensure the data suitable for reporting.• Preparing and publishing HR reports at specified periods.• Calculation of the white collar/blue collar seniority payments, monitoring the compliance of payments with the budget.• Monitoring the performance of HR Recruitment Team and analyzing cost-based efficiency of recruitment resources (in-house, outsource, campaigns, ads etc.)• Conducting salary benchmarks with comparative analysis to determine the optimal wage scale.• Tracking annual leave changer scheduling and actualized overtime to save on additional payments.• Reporting and publishing employee and customer satisfaction surveys.• Helping defining KPIs to monitor the performance and preparing scorecards of area managers.• Consolidation and presentation of the periodic reports of the Human Resources, Personnel Affairs, Finance, Budget, Sales and Operations departments for the Board of Directors monthly meetings.• Providing ad-hoc analyses to help desicion-making in HR operations.

Istanbul, Turkey

• Preparing and publishing regular production reports.• Providing ad-hoc analysis for the operational needs of contact center management.• Measuring and tracking the performance of production through interaction with all levels of management.• Having co-responsibility with colleagues for maintenance, modification and quality of the reporting tools.• Taking role on integration of SQL-SFM-Lucent databases for a new reporting platform.• Determining the data to be stored on relational databases, creating datasets which will be subsequently used for calculations in needs of reporting.• Developing and implementing enhancements for preferable reporting methods in favor of organization.

Istanbul, Turkey

Associate'S Degree, Computer Programming/Programmer, General

Bachelor'S Degree, Business/Commerce, General