Mid to senior level recruitment, executive search and project management for technical requirements and back office support functions. Industry Areas of Expertise:Development: Construction, Engineering, Property & Real EstateIndustrial: FMCG, Manufacturing, Food & BeverageEnergy: Oil & Gas, Renewables, Utilities, HydroTech: IT & TelecommunicationsInsuranceResponsible for building relationships with global multinational corporations and major local or regional players.

As Business Development Assistant / Team Leader, I was responsible for client retention and project management. I made sure all of my clients' needs were met and at the same time handled the overall processes within my team of web research analysts.Tasks included the following:1. Receiving calls from clients and addressing their concerns; making follow-up calls2. Assigning task requests to the team members3. Monitoring progress of projects4. Reaching out to clients for task-related concerns5. Delivering projects in a timely manner6. Constantly engaging the clients with the company’s services

As senior web research analyst, I was responsible for taking quality control measures to projects within my team of web research analysts. I made sure all projects met client-defined parameters. Otherwise, it would be returned to the web research analyst for revision. I also made sure all work-related concerns were properly communicated from the web research analysts to the Team Leader.

Tasks involved the following:1. Creating a robust biography on a particular client/prospect through internet research2. Mining through key individuals the client/prospect knows from work and the various organizations they might be involved in3. Creating list of 'A+ Prospects' off LinkedIn/Facebook based on defined search criteria and enter into an Excel spreadsheet4. Working on weekly business journals to identify people on the move5. Looking up phone number and email addresses of prospects6. Transcribing audio recordings of client/prospect interviews