Ernest Dean Email & Phone Number

Houston, Texas Area

Assisted with students on field trips and other school functions as needed

Trained, coached and developed management and staff to ensure smooth operations within stores Strengthened company's business by leading implementation of multiple training classes focusing on Management skills and Guest/Customer service skills Partnered successfully with operations to produce a better store environment not only for the staff but also for the guest with various training programs Initiated rollout of new 8/12 week training program for fast track management Increased profits by developing, initiating, and managing various spreadsheets on sales and margin Managed team of 200+ managers and associates

Created new revenue streams buy building customer base at all locationsExceeded company objectives with continual increases in sales and profitHired, trained, coached and mentored staff to ensure smooth operations for all locationsDeveloped store incentive programs which motivated staff and resulted in a 23% increase in salesManaged team of 40-50 employees at all levelsDelivered product for all customers as well as handling of any service callsContacted customers for payment if neededTrained and developed new employees in all aspects of businessOpened and closed store as needed, completing all accounting, payroll, and sales paperwork

Owned and operated small janitorial service Worked directly with various businesses, bidding on and contracting for janitorial service

Hired, trained, coached and mentored staff to ensure smooth operations Service and set up of customer accounts to build client baseDelivered and set up product for all customers as well as handling of any service callsContacted customers for payment or merchandise if neededTrained and developed new employees in all aspects of businessOpened and closed store as needed, completing all accounting, payroll, and sales paperwork

Assisted customers with the selection of clothing as well as fitted and tailored as neededOpened and closed store on a regular basis Balanced all transactions at end of day, completed payroll, scheduled employeesOpened new store; Worked at various locations when needed