CONCEPT is a Women's and Kids/Baby fashion retailer Co-Founded by 2 best friends with a combined 30+ years in the fashion retail industry. With its first store set to open March 2016 in Kennewick, WA...CONCEPT is setting out to bring more attention to on-trend fashions in Eastern Washington.

Other Responsibilities Include:- Provides the interpretation, administration and direction for Kohl’s Service Standards.- Accountable for results of Customer Service programs through the Customer Service Scorecard.- Manages sales floor Associates to meet and/or exceed Customer Service occurrences.- Interprets, directs and leads capacity and merchandise directives.- Ensures Company merchandise presentation directives and standards are met while merchandising incoming freight and replenishing the sales floor.- Reviews business summary for sales opportunities.- Assists in reviewing replenishment schedules and execution to ensure Company in-stock goals are maintained.- Supervises the credit solicitation effort of the Associates to achieve store goals.- Oversees and partners with the management team in retaining quality Associates.- Completes and administers annual Associate reviews.- Leads store meetings as directed and ensures action plans are achieved as needed.- Drives positive reinforcement and motivation to all Associates.- Assists in leading the training effort and ensures all needed training is delivered.- Develops and coaches Area Supervisors to promotable levels or to assume larger areas of responsibility.- Manages stores payroll projections, productivity, and controllable expenses in relation to sales trend.- Planning workload, setting goals and communicating goals to Associates for every truck received.

I have received several awards for top results in my region and company in Sales, ADS, UPT, Conversion, Customer Capture, and controlled Shrink results.I have traveled to stores within my district to assist my District Manager with recruiting and training. I also participate on the Regional calls to discuss my action plans and best practices that have proven results.Other Responsibilities Include:- Opening a new store in a new Market.- Driving Sales in a Top Volume location in my Region.- Developing and Managing a team of Top Talent.- Ensuring smooth operational consistency.- Improve bottom line profitability by managing expenses and decreasing shrink.

I opened this brand new store location. I was able to recruit, and train a new store team and have a successful store opening for a new market for the Vans brand.Other Responsibilities Included:- 100% Operational Compliance.- Implement Floor set direction to drive sales.- Manage LP program to reduce internal and external theft.- Train staff on brand product knowledge.

As the Area Manager I was responsible for overseeing the day to day sales results and operations of 8 stores, as well as serve as Store Manager for the Spokane location. I also assisted the region by acting as the Regional Trainer and Merchandiser.Other Responsibilities included:- Ensure all management and employees are trained on our selling culture.- Coordinated all merchandising guidelines. - Maintain communication with Regional manager and allocation to ensure the right product assortment in each store.- Ensuring all 8 locations are operationally sound.- All stores are set to company Visual Standards.- All stores maintain proper payroll usage and spending.

As the Store Manager of MAXRAVE in Kennewick, WA I grew this store location to be the highest volume store in the company.Responsibilities Included:- Coaching in the moment to maintain proper selling etiquette.- Executed all merchandising guidelines.- Effective scheduling and Payroll Management.- Implementing high unit Inventory Control Measures.

Partnered with the Store Manager to ensure success of the store for 2 years. One of the Top Volume stores in the district. Other Responsibilities Included:- Planning out floorsets and executing.- Hiring and Training the sales team.- Scheduling and Productivity.- Motivating and maintaining a strong selling environment.- Promoting Strong Product Knowledge..