Ernest Terry Obi Email and Phone Number
Ernest Terry Obi work email
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Ernest Terry Obi personal email
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Seasoned and accomplished Sales Expert and Business Leader with over 2 decades of progressive exposure in Banking and FinTech Sectors. Strategically developed, implemented and utilized various sales, marketing, and financial strategies to effectively manage client finances and increase organizational growth. Possess an extensive background in business repositioning, resource optimization, understanding of customers’ needs, and creating the right products. Ensures and enforces service level agreement for e-Banking operations and streamlines all operational processes for effective and efficient delivery of services (claims, chargebacks, refunds, settlements) to customers. A resourceful and proactive individual, equipped with exceptional leadership ability, digital payments, product development, efficient management of channels, and relationship management to drive mass retail development and revenue generation in an organization. History of strengthening compliance; improving processes; and elevating output, quality, customer satisfaction and employee morale to all-time bests.
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Chief Executive OfficerTransactworld Digital ServicesUnited Kingdom -
Chief Executive OfficerTransactworld Digital Services Nov 2023 - PresentAs a seasoned fintech leader, I'm as passionate about making a difference by empowering businesses as I am about making a difference in the lives of the amazing people at Transactworld Digital. Transactpay breaks payment boundaries with seamless transactions, powerful integrations, and robust security. Focus on building, we'll handle the transactions because it's You. Powered by us. Ready to take your business to the next level? Let's talk. -
Head Of Global Sales And Uk BusinessFlutterwave May 2018 - Aug 2023San Francisco , California, Us• Successfully spearheaded global business sales, driving significant revenue growth, culminating in the company's achievement of Unicorn status in March 2021.• Ensured effective management structure and business retention through timely submission of accurate sales reports and budgets.• Established a strategic business hub in London to foster strong relationships in the UK and EU markets.• Implemented company-wide growth strategies across key metrics, including merchant onboarding and revenue, while supporting global team development.• Cultivated strong relationships with tier 1 banks and top-earning accounts/merchants.• Developed and executed sales and growth strategies for key markets, including Nigeria, South Africa, Kenya, Ghana, UK, USA, Uganda, and other African countries.• Provided valuable advisory services to businesses and team leads on market trends and opportunities.• Facilitated business expansion through strategic alliances and partnerships across Africa.• Refined sales policies, processes, and procedures to optimize performance and achieve set targets. -
Divisional Head; E-Business And E-Banking OperationsKeystone Bank Limited Jan 2014 - Oct 2017Victoria Island, Lagos, Ng• Coordinated the business development phase of all channels (card business, e-payment solutions, ATM business, merchant services, internet and mobile banking services, financial inclusion initiatives, and agent banking).• Developed and drove the bank’s e-Business strategy as a key focus for business acquisition and retention, handled budgeting and revenue assurance, and provided strategic business partnership to retail, commercial, corporate and public sectors of the bank.• Applied knowledge of e-commerce value chain while engaging various parties involved in all e-banking transactions within and outside the Bank, also implemented new market and industry specific collection and payments systems initiatives.• Researched and established channel strategy to increase the Bank’s market share, conducted performance review of all e-products in line with approved budget, and presented trends and results to the executive management.• Efficiently managed the e-Banking Operations Services of the bank, handled the reconciliation of all e-products GL accounts, and ensured prompt processing of customers’ claims/refunds, chargebacks, and transaction settlements. -
Group Head, E-Business Strategy And SalesKeystone Bank Limited Feb 2013 - Dec 2013Victoria Island, Lagos, Ng• Deployed strategies to drive e-Business products and channels as critical factor for value chain business integration, also prioritized channel characteristics based on how they assist Bank achieve channel objectives and desired customer experience.• Developed bank wide sales budget and tactical roadmap for achievement and performance monitoring, as well as developed strategies that utilises self-service banking technology/products/services to expand the Bank’s geographic reach and customer base. • Conducted periodic analysis of e-Business operating model in line with industry/global trend, monitored all regulatory/policy changes, ensured compliance, and managed third party relationships.• Drove strategic projects (Cash-less, e-product development, piloting, and rollout) by utilizing well-defined business structure measurement matrix, high level business support, and capacity building as well as pushing the regional sales force. -
Head E-Channels And PaymentsKeystone Bank Limited Feb 2012 - Jan 2013Victoria Island, Lagos, Ng• Managed strategic team responsible for development and management of e-Business Solutions / Platforms, virtual channels (Internet Banking, Mobile banking, POS, ATM, e-Payment, Educational portals, Public Sector Collections and consolidated web payment solution).• Implemented business value chain model across various business segments (Corporate Banking, Public Sector, Commercial and Retail businesses) through e-solutions and alternate channels for business expansion and retention.• Conducted critical review of e-Business opportunities, market/customer profiling and performance improvement measures to achieve increased profitability and efficiency (Business Impact Analysis).• Developed and deployed the e-Pay/ Payroll solutions for online real-time payment, school Solutions (Eduportal / PayOulet collections), POS Business (merchant acquisition, relationship management and value chain), Internet and Mobile Banking, and ATM business.• Closely collaborated with all internal stakeholders for swift deployment and efficiency and maintained close relationship with third party service providers such as switches, PTSPs, and solution developers. -
Head, E-Payment And Collection ServicesFidelity Bank Plc Jul 2008 - Feb 2012Victoria Island, Lagos, Ng• Developed and efficiently managed various electronic projects such as Fidelity e-Pay, Fidelity Remit, Fidelity Eduportal Solutions and Fidelity Pay Gate, also handled the bank’s e-Solutions’ business strategy with focus on retail payments and government collections.• Coordinated the e-Business platforms for SBUs in line with the banks’ strategy to maximize solution, generate revenue, and improve industry performance rating, also ensured the implementation of the Federal Government e-Payment mandate.• Designed and implemented the Fidelity owned branded e-payment/e-collection platform, managed a robust web-based payment system for schools and online retailers, facilitated user training sessions which drove marketing campaigns across branches.• Liaised with service providers and support groups such as InterSwitch, eTranzact, Systemspec, Parkway and ValuCard, also participated in joint marketing calls with SBUs for product design, development, and deployment as necessary.• Project implementation and support for on-line payment/collections products such as PAYDirect, CorporatePay (FIRS, PHCN, NITEL, OANDO, etc), AUTOPay, WebPay etc. -
Product Manager, E-Business GroupUba Group Oct 2005 - Jan 2007Lagos Island, Lagos, Ng• Handled various project such as; SCHOOLSONLINE (A web-based portal for pre-tertiary institutions) and EDUPORTAL (A web-based educational portal for tertiary institutions).• Customized Interswitch WEBPAY solution for retail customers/institutions, designed and implemented market penetration and retention strategies for e-products, and efficiently managed e-commerce solutions platform.• Designed Process and training manuals for users in conjunction with Operations strategy group, prepared periodic product performance reports, delivered technical training bank wide, and facilitated User Training sessions.• Collaborated with various divisions such as internal control and information security to ensure adequate and up-to-date controls and security of the platform, also liaised with third party solution providers to ensure optimal system up-time in line with SLAs. -
Relationship ManagerUba Group May 2004 - Oct 2005Lagos Island, Lagos, Ng -
Program Director | Facilitator; Banking SchoolUba Group 2002 - 2004Lagos Island, Lagos, Ng -
Career Planning And Management Officer (Human Capital Management Division)Uba Group 2001 - 2002Lagos Island, Lagos, Ng -
Recruitment And Placement Department (Nysc)Uba Group 2000 - 2001Lagos Island, Lagos, Ng -
Account And Administrative OfficerCommunity Development Program 1996 - 1997
Ernest Terry Obi Skills
Ernest Terry Obi Education Details
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University Of Central LancashireBusiness Management -
University Of Central LancashireBusiness Management
Frequently Asked Questions about Ernest Terry Obi
What company does Ernest Terry Obi work for?
Ernest Terry Obi works for Transactworld Digital Services
What is Ernest Terry Obi's role at the current company?
Ernest Terry Obi's current role is Chief Executive Officer.
What is Ernest Terry Obi's email address?
Ernest Terry Obi's email address is er****@****hoo.com
What schools did Ernest Terry Obi attend?
Ernest Terry Obi attended University Of Central Lancashire, University Of Central Lancashire.
What skills is Ernest Terry Obi known for?
Ernest Terry Obi has skills like Banking, Retail Banking, Business Analysis, Risk Management, Business Strategy, Management, Internet Banking, Relationship Management, Credit, Change Management, Team Management, Payments.
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