Ernest Risti Email & Phone Number

Parsippany, New Jersey, United States

I lead the daily operations of sites within the Tri-State territory. Focused on building an optimal team, I am mindful of employee selection and potential for growth, development, and ability to contribute to a team-environment in a meaningful way. Upholding operational excellence standards is of great importance and I do so by emulating the standards I expect to see. I also lead account acquisition, expansion, and renewals.

Tyco-Princeton

I oversaw the day-to-day operations of the TYCO facilities service center and managed a team of five employees. Through solidification and commitment to uphold the company’s operational excellence standards, my team and I were able to increase quality, consistency, and profitability of services for the company.The following are some of the contributions I made in this role:● Managed total labor production percentages and achieved shift profitability in the area of cost of goods.● Achieved perfect Site Certification scoring of 100% two years in a row.● Effectively led collaboration efforts with executive administrative assistants on a weekly basis to plan and discuss upcoming events and projects.

Morristown Medical Center

As Manager at this site, I provided oversight of four team members in the Mail Services Department. In this role, I used my expertise in innovative design solutions, including revamping the design of stationary and mailing envelopes for two area hospitals, in conjunction with the USPS. As a result of this initiative, I was able to save both hospitals time and money.The following are some of the contributions I made in this role:● Accelerated net hospital savings by more than $150K in four years through innovative cost savings and reallocation methods.● Accomplished all duties and scope of work successfully, operating team and managing site with annual budget of over $500K.

I supervised a team of eight outstanding customer service associates over the course of four years. We worked as a team to improve the current state of mail delivery services in the area. In compliance with the USPS postal regulations, we optimized mail delivery routes as well as the process of sorting and delivering mail.The following are some of the contributions I made in this role:● Increased cost savings for outgoing company mail by more than $50K in two years.● Mapped mail delivery routes containing more than 100 stops over the span of nine floors of a hospital