Ernest Wise Email & Phone Number

San Diego, Ca, Us

Evaluate server load and work with technical lead to implement tuning recommendations • Support server maintenance and special projects • Applying STIGs to operating systems, application and network peripherals • Perform operating system software updates/upgrades • Ensures continuous delivery of technical services through oversight of Service Level Agreements with End Users and monitoring of systems, programs and equipment performance • Respond to incidents, change request, and service requests making sure to follow up with customer to ensure completion • Troubleshoot and perform break-fix tasks on all systems as necessary including servers, appliances and systems • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups • Participate in a Scrum process with weekly planning • Innovative critical and creative thinking to evaluate and solve issues

Berkeley, California, Us

• Managing UNIX Infrastructure and maintenance of Linux servers and troubleshooting problems in the environment. • Provisioned & Configured Red Hat operating systems according to business requirements. • Planned and managed configuration changes to the servers adhering with change management processes. • Implemented the use of Monitoring tools i.e. Nagios for monitoring and analyzing the network loads on individual machines by implementing custom monitoring, notifications and dashboard to produce various metrics. • Troubleshooting issues ranging from RHEL, Centos and Windows environments. • Created and modified User accounts, group ownerships and Access control list • Monitor system resources, logs, disk usage, task scheduling, backups and restore with Nagios/OMD. • Setup CI-CD pipeline process & procedures with Jenkins, Git, Apache/Tomcat • Aided developers in resolving problems. • Deployed the EAR and WAR archives into Apache Servers. • Monitor progression of releases and keep them on track for delivery on planned release date • Deployed applications to servers in agile continuous integration environment and also automated the whole process • Inventorying government furnished equipment incorporated into information systems. • Assign and maintain user authentication via LDAP/AD • Test and validate the proper operation and configuration with appropriate patches and fixes • Analyze system logs and identifying potential issues with servers

Jersey City, New Jersey, Us

Troubleshoot hardware and software connectivity for team members located both on site and remotely Perform general preventative maintenance tasks on computers, laptops, and printers. Served as liaison between various support groups during system outages, and worked with third party vendors or service providers to remediate outage issues Ensured proper DNS, IP, Firewall, VPN, and server configuration for customer networks Monitor system performance and capacity utilization for the enterprise network Provide timely responses and documented actions when addressing alerts and notifications received from local monitoring tools Classify, troubleshoot and remedy reported service issues