Ernesta Cipolla's Location
Milan, Lombardy, Italy, Italy
Ernesta Cipolla's Contact Details
Ernesta Cipolla work email
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Ernesta Cipolla personal email
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About Ernesta Cipolla
Experienced Sales person with a demonstrated history of working in the information technology and services industry. Skilled in Sales, Customer Relationship Management (CRM), Management, Account Management, and Software as a Service (SaaS). Strong business development professional with particular interest in Marketing and Customer Engagement topics.
Ernesta Cipolla Work Experience Details
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Senior Sales Account ManagerHeylightMilan, It -
Sales Account ManagerHeylight Sep 2024 - PresentMilan, Lombardy, ItalyBy integrating the credit assessment skills developed by Compass Banca S.p.A. - Mediobanca Group, HeyLight is born, the new international Buy Now Pay Later platform that integrates payment and credit solutions. Characterized by full-digital and real-time processes, HeyLight's digital offer allows you to pay in installments for purchases both in physical stores and e-commerce: from payment deferrals to digital financing to virtual credit cards
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Sales Account Manager Per Pagolight WebCompass Banca S.P.A. - Gruppo Mediobanca Oct 2022 - Aug 2024Milan, Lombardy, ItalyIn business continuity with Soisy - acquired by Compass- the job purpose is to:- maintain relationships with merchants who already use the service (= account management)- partnership development on new sectors and territories (=business development) -
New Business DevelopmentSoisy Jun 2020 - Dec 2023Milan, Lombardy, ItalyThe purpose of the role is to develop successful partnerships with e-commerce merchant allowing them to offer installment payments through Soisy private loans.Main responsibilities are:* Helping developing and implementing Soisy’s growing strategy by introducing our innovative proposal on the market, in order to maximize both brand awareness and presence on the territory. * Researching, identifying and raising new business opportunities on domestic and eventually international markets. * To target potential prospect on cross-markets and accompanying them through all the sales cycle ensuring the highest standards of engagement and customer satisfaction.* Working closely with marketing dept. by supporting the handling of incoming leads from various sources.
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Head Of Small Medium BusinessContactlab Apr 2019 - May 2020Milan Area, ItalyCore responsibilities are essentially the following:• Manage Employees: to build a motivated and high performing team through the effective leadership and line management.• Analyze Sales Reports and Strategies on Small Medium Business in order to contribute to the development, implementation, monitoring and review of a business strategy that maximizes the SMB business unit net profit by driving sales and hit the team target;• Communicate with all the department which could be involved in the commercial proposal;• Achieve team's sales Target in renewal, maintenance, upsell and cross-sell proposal ; Skills and Qualifications include (but not limited to) the following:• People Management – handling of staff members, train employees, and oversee all employee operations, which means management skills are an essential part of this job• Communication/presentation skills – because create reports and make presentations, they have excellent written and verbal communication skills• Salesmanship• Time management -
Inside Sales International Team CoordinatorContactlab Mar 2016 - Mar 2019Milan Area, ItalySince 1998 Contactlab is providing products and services that enable brands to get the most out of their customer engagement strategies.An Engagement Marketing Cloud platform extend our market-leading multi-channel messaging solution to enable brands collecting, segmenting, planning and analyzing consumers’ actions (digital and off-line) to deliver personalized communication to build a one-to-one relationship with your customers.My role:• Managing ContactLab's inside sales team (4pax)• Team selling in ContactLab portfolio.• Working in the assigned territory (Italy - France) to grow new business and generate new logos via calling/mailing/meeting with C-Level• Working closely with marketing members to follow up digital campaigns and qualify incoming leads from different sources (website, events, incoming request from prospect, supporting request from current customers with a "customer care" orientation). • Responsible for performance management of the inside sales team: * monitor and verify the knowledge acquired by individual within the team; * monitor the operating performance of the assigned team (quality and productivity); * draw up quarterly reports and monitor compliance with established KPIs;
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Business Development Manager For Italy & Representative For SeeInformatica Jan 2014 - Dec 2015Milan Area, ItalyBuild sales opportunities in growing regions. The position is based in Informatica’s offices in Milan. The purpose of the role is to generate sales pipeline on both existing customers and prospects for Italy and via distributors in emergent markets (Adriatic Area, Balcans, Israel and Turkey). -
Business Development Manager For ItalyInformatica Corporation Jan 2012 - Dec 2013MilanTo help build sales activity in a growing region. The position is based in Informatica’s offices in Milan but I support even Rome territory; I reported previously to Vice President, Business Operations, EMEA and now to Marketing EMEA. The purpose of the role is to generate sales pipeline through the identification and qualification of new sales opportunities with both existing customers and prospects and to close upgrade and add-on business within a set of named accounts. The main responsibilities of the job include: * Calling customers and prospects to generate demand for Informatica products. * Working closely with the marketing on various sales campaigns. * Qualify incoming leads from various sources (website, marketing events, incoming calls) to ensure proper administration of our closed loop lead management system. * Find and close upgrade and upsell opportunities. * Active involvement in account planning and mapping in support of local sales team members. * Generate sales pipeline through target account prospecting to key decision makers (e.g. C level and Director level) and technical influencers within organisations. * Work closely with Sales and Pre Sales Consultants to meet prospect/customer requirements during qualification process including initial pricing quotations.
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Business Development ManagerMicrostrategy May 2008 - Dec 2011Since 1989, MicroStrategy has helped businesses make better decisions through better insight from their data. MicroStrategy delivers the most powerful, complete solution for business intelligence.Job requirements:Support field sales representatives(Account Executives, Sales Associates, and Mid Market Partner Managers) by engaging them with prospects through cold calling efforts to promote the sales cycle process.Reach an increased number of new clients, increased productivity for the field sales, increased awareness of the products and services of the comapny itself, increased partner support and increased revenue. Support even the Marketing office if necessary.• Qualification and Identification of BI projects within targeted accounts (> € 1 billions revenue)• Make outbound telephone calls to develop a pipeline leads within a predefined market • Work with marketing to develop effective marketing campaigns • Develop and maintain an accurate Customer Contact Database -
Inside Sales RepresentativeAci Supplies May 2007 - May 2008ACI Adam has firmly established itself as one of Europe’s strongest broad-line IT distributors. Job requirements:Managing a portfolio of existing customers by telephone/email/web following all the sales cycles process; creating a pipeline of new customers; full account management responsibilities. Position absolutely sales focused with clear customer revenue. Worked in close collaboration with the logistic warehouses in Italy and Holland. -
Coding Validation Specialist & Support Local Dictionary ControllerThe Nielsen Company Apr 2003 - May 2007Nielsen is the world’s leading marketing and media information company. Passionate about measuring and analyzing how people interact with digital platforms, traditional media and in-store environments - locally as well as globally. Provide the most complete understanding of how consumers get information, consume media and buy goods and services.Required Skills for this job position:Customer orientation; Technical LearningTeam-work; Relationship;Problem Solving; Efficiency
Ernesta Cipolla Skills
Business Intelligence
Sales Process
Microstrategy
Data Quality
Data Masking
Account Management
Etl
Enterprise Software
Pre Sales
Customer Retention
Business Development
Customer Relationship Management
Saas
Management
Cloud Computing
Strategy
Sales Operations
Sales
Software As A Service
Salesforce.com
Microsoft Dynamics Crm
Lead Generation
Cold Calling
Ernesta Cipolla Education Details
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Economics -
Midiform Business School (Roma)Marketing -
Liceo Scientifico "E.Fermi" (Cs)Scientific
Frequently Asked Questions about Ernesta Cipolla
What company does Ernesta Cipolla work for?
Ernesta Cipolla works for Heylight
What is Ernesta Cipolla's role at the current company?
Ernesta Cipolla's current role is Senior Sales Account Manager.
What is Ernesta Cipolla's email address?
Ernesta Cipolla's email address is ec****@****ica.com
What schools did Ernesta Cipolla attend?
Ernesta Cipolla attended Università Della Calabria, Midiform Business School (Roma), Liceo Scientifico "e.fermi" (Cs).
What are some of Ernesta Cipolla's interests?
Ernesta Cipolla has interest in Poverty Alleviation.
What skills is Ernesta Cipolla known for?
Ernesta Cipolla has skills like Business Intelligence, Sales Process, Microstrategy, Data Quality, Data Masking, Account Management, Etl, Enterprise Software, Pre Sales, Customer Retention, Business Development, Customer Relationship Management.
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Ernesta Cipolla
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