Ernest Al Tan, Shrm-Scp, Pmp, Mbblss Email & Phone Number

Petaling Jaya, MY

Selangor, Malaysia

Providing consultation and projects oversight for multiple business portfolio.Business Support Delivery Hub (In-Source)- Oversee the transition and integration of HR, Finance, and Procurement workstreams to hub.Cloudway Technocity Sdn Bhd (IT Startup)- Setup and oversee the operations and project team in managing 5 non-tech worksteams: HR & Payroll.

1st Avenue

(New- April 2020) Heading the Operational Excellence & Innovations work steam covering Continuous Improvement, Automation Solutions, and Reporting.Won the GBS Asia Award 2019 Merit in Operational Excellence for Finance & Accounting.Manage transition and service migration of global work streams to GBS (Contact Centre, Creative Services, Payroll, Channel.

Selangor, Malaysia

2018 HIGHLIGHTS: Nominated for Lean Management recognition by MPC, an acknowledgement of Lean Culture & Projects achievement at National Standards.Redesignated to drive Quality Management (5S, Lean, & Six Sigma) and Project Governance (PMO).2017 HIGHLIGHTS: Successfully coached 10 Lean Six Sigma Green Belt Practitioners in completing 10 projects (DMAIC).

Selangor, Malaysia

Coaching Lean Six Sigma Green Belt projects covering Operations, HR, IT & Finance using DMAIC methodology with an estimated savings over $100K (12 Projects ongoing in 2017). Part of QMS committee focusing on Continuous Improvement Initiatives: Establish a Quality framework for OS HRS to achieve the status of a 5S Certified company and Lean Enterprise in.

Kuala Lumpur, Malaysia

Special Project (Elken Philippines, Jun- Aug 2016)- Oversee the migration of new branch setup, including renovation project works.- Manage operations transition from elken conventional plan to iElken (new online business model).- Assist in hiring of Operations Staffs.- Assist leaders & customers in iElken inquiries.- Facilitate Lean 5S Awareness Training.

Ipoh, Perak

Provide consulting services and corporate solutions in human capital development (training/coaching); operations review (lean six sigma); financial planning (corporate/individual) and well-being. Currently attached to KL Strategic Change Consulting under special projects covering materials licensing; engaged in 7S research and post reports for clients in.

Selangor, Malaysia

Oversee operations in Distribution Center, Purchasing, Travels, and Production

Ipoh, Perak

Involve in developing SOP training modules, lean projects, and production.

Laie, Hawaii

Conduct market research and consumer behavioral studies in the Polynesian Cultural Center.

Laie, Hawaii

Provide guided tours for guests visiting the Polynesian Culture Center in English, Mandarin, Cantonese, and Malay.

Bachelor'S Degree, Psychology

Activities and Societies: Psi Chi: National Honor Society in Psychology - Finalist in the business plan competition organized by WCIE.

Master Black Belt, Lean Six Sigma

- Black Belt Lean Six Sigma (2008) - Master Black Belt Lean Six Sigma (2009) - under the mentorship of Dr. Tony La Turner

Spm, High School/Secondary Diplomas And Certificates

Activities and Societies: Waterpolo Team - Represent school and inter-state waterpolo team