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Ernest Gagnon is listed as Customer Service, Technical Support & Medical Care. at Central Maine Power Company, a company with 366 employees, based in Waterville, Maine, United States. AeroLeads shows a work email signal at t-mobile.com and a matched LinkedIn profile for Ernest Gagnon.
Ernest Gagnon previously worked as Customer Service Representative at Central Maine Power Company and Customer Care Specialist at T-Mobile. Ernest Gagnon holds Computer Science from Kennebec Valley Community College.
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AeroLeads found 1 current-domain work email signal for Ernest Gagnon. Compare company email patterns before reaching out.
HIGHLY-EXPERIENCED IT & CUSTOMER SUPPORT PROFESSIONALA highly-regarded IT support and delivery professional with over a decade of experience in implementing and supporting Medical, IT, and networking services in a wide variety of industry settings. Expert in a broad range of technologies with highly-developed customer service skills and international experience.
Listed skills include Active Directory, Security, Technical Support, Cycling, and 41 others.
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A career timeline built from the work history available for this profile.
Augusta, Maine, United States
- Handles all phases of customer inquiries received by telephone or by correspondence.- Processed applications for service and extension of facilities.- Respond to customer inquiries and complaints (i.e. bill payment, usage inquiries, account updates,service, credit and collections).- Provided account information to customers and explained bill service.
Oakland, Maine, United States
- Provided effective and timely resolution of various customer inquiries and concerns.- Built customer loyalty and value through effective account management, identifying appropriate additional products, features, and services.- Met department productivity and quality standards.
Lexington, MA
- Support internal proprietary medical software and hardware to over 2000 clinics and hospitals nationwide over the phone, remote via the internet, and in-person- Maintain and support business applications (Siemens/Soarian) that are used at dialysis clinics- Support traditional applications: Office, Outlook/365, SAP, Kronos... and non-traditional Clinical.
Wilmington, MA
- Provides the support and delivery of applications via our Springboard portal to 40,000+ users worldwide.- Ability to research and solve complex issues relating to 40+ Applications on a daily basis.- Creates knowledge base articles for customers to assist in a more timely resolution of issues.- Actively responds to application level alerts and available.
Wilmington/Burlington, MA
- Technical phone support for Astaro/UTM middleware and security products for over 1000 clients including Fortune 500 companies and local government contracts.- Beta testing of firmware and software updates for customers’ IT & network environments- Authored technical support documentation for public release.- Developed specific experience in LINUX, Active.
Tewksbury, MA
- Managed a team of ten technical support analysts supporting computer trading and banking systems in the USA, UK and India.- Conducted job performance reviews, determining employee retention, bonus allocation and raises.- Second level accountability for complex issues in banking customer IT infrastructure and security- Developed specific experiences in.
Tewksbury, MA
- Fielded customer support requests for banking IT infrastructure.- Supported multiple Windows software suites and related configuration tasks.- Addressed customer complaints including data recovery, email management, and feedback.
Other employees you can reach at cmpco.com. View company contacts for 366 employees →
James C. Salgado
Colleague at Central Maine Power Company
Mount Vernon, Maine, United States, United States
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Sean Greenwood
Colleague at Central Maine Power Company
Brunswick, Maine, United States, United States
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Timothy Poirier
Colleague at Central Maine Power Company
Augusta, Maine, United States, United States
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VW
Velma Whittier
Colleague at Central Maine Power Company
Gardiner, Maine, United States, United States
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Timothy Wrigley
Colleague at Central Maine Power Company
Oakland, Maine, United States, United States
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Ronald Herbest
Colleague at Central Maine Power Company
Dover-Foxcroft, Maine, United States, United States
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GB
Garrett Bolduc
Colleague at Central Maine Power Company
Bowdoin, Maine, United States, United States
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TM
Tony Matoin
Colleague at Central Maine Power Company
Springvale, Maine, United States, United States
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RT
Rex Thompson
Colleague at Central Maine Power Company
Stockton Springs, Maine, United States, United States
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JP
James Painter
Colleague at Central Maine Power Company
Albania, Albania
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Quick answers generated from the profile data available on this page.
Ernest Gagnon works for Central Maine Power Company.
Ernest Gagnon is listed as Customer Service, Technical Support & Medical Care. at Central Maine Power Company.
AeroLeads has found 1 work email signal at @t-mobile.com for Ernest Gagnon at Central Maine Power Company.
Ernest Gagnon is based in Waterville, Maine, United States while working with Central Maine Power Company.
Ernest Gagnon has worked for Central Maine Power Company, T-Mobile, Fresenius Medical Care, Loadspring Inc., and Astaro/Sophos.
Ernest Gagnon's colleagues at Central Maine Power Company include James C. Salgado, Sean Greenwood, Timothy Poirier, Velma Whittier, and Timothy Wrigley.
You can use AeroLeads to view verified contact signals for Ernest Gagnon at Central Maine Power Company, including work email, phone, and LinkedIn data when available.
Ernest Gagnon holds Computer Science from Kennebec Valley Community College.
Ernest Gagnon is listed with skills including Active Directory, Security, Technical Support, Cycling, Network Security, Networking, Ipsec, and Customer Service.
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