Ernest Hatfield, Csm
AeroLeads people directory · profile

Ernest Hatfield, Csm Email & Phone Number

Senior Scrum Master | SAFe Agilist | Agile Program Management
Location: Atlanta Metropolitan Area, United States, United States 9 work roles 1 school
1 work email found @ncr.com 2 phones found area 404 and 678 LinkedIn matched
4 data sources Profile completeness 86%

Contact Signals · 1 work email · 2 phones

Work email e****@ncr.com
Direct phone (404) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Role
Senior Scrum Master | SAFe Agilist | Agile Program Management
Location
Atlanta Metropolitan Area, United States, United States

Who is Ernest Hatfield, Csm? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Ernest Hatfield, Csm is listed as Senior Scrum Master | SAFe Agilist | Agile Program Management based in Atlanta Metropolitan Area, United States, United States. AeroLeads shows a work email signal at ncr.com, phone signal with area code 404, 678, and a matched LinkedIn profile for Ernest Hatfield, Csm.

Ernest Hatfield, Csm previously worked as Senior Scrum Master - Scaled Agile Program Management at Officespace Software and Scrum Master - Project Manager - Sr. IT Analyst at Ncr Corporation. Ernest Hatfield, Csm holds Bachelor Of Arts (B.A.), English from Wake Forest University.

Company email context

Email format at ncr.com

This section adds company-level context without repeating Ernest Hatfield, Csm's masked contact details.

*@ncr.com
68% confidence

AeroLeads found 1 current-domain work email signal for Ernest Hatfield, Csm. Compare company email patterns before reaching out.

Profile bio

About Ernest Hatfield, Csm

Hello! I am a seasoned Scrum Master looking to leverage my expertise in and passion for Agile software development to facilitate seamless collaboration and innovative product development. Leading organizations and teams to adopt a Scrum mindset and implement best practices for Agile Software Development are challenges I always look forward to! As a servant leader, I enjoy developing close bonds with developers and product stakeholders to foster a shared enthusiasm for transparency and the consistent delivery of valuable features or enhancements. I have thrived as facilitator for in-person teams, as well as distributed teams across diverse time zones in nearly every continent.

Listed skills include Telecommunications, Team Leadership, Networking, Project Management, and 24 others.

9 roles

Ernest Hatfield, Csm work experience

A career timeline built from the work history available for this profile.

Senior Scrum Master - Scaled Agile Program Management

Atlanta Metropolitan Area

OfficeSpace Software’s innovative and intuitive platform simplifies everything for the hybrid workplace, from the desk and room booking tools employees want to the data and space usage insights that companies need. At OfficeSpace, I facilitated the development organization’s agile transformation as the Scrum Master for 4 internationally distributed teams..

Dec 2020 - Oct 2022

Scrum Master - Project Manager - Sr. It Analyst

Duluth, GA

NCR Corporation is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. At NCR, my servant leadership fostered cross-functional collaboration for multiple award-winning software teams who supported the MyNCR customer portal. My drive for continuous improvement and seamless collaboration.

Oct 2016 - Dec 2020

Documentation Specialist & Certified Scrummaster®

Roswell, Georgia

Core Security provides leading-edge cyber threat prevention and identity governance solutions to help prevent, detect, test, and monitor risk. At Core Security I served the dual role of Sr. Documentation Specialist and Scrum Master, leading teams who created Access Insight; a product which utilizes a proprietary data analytics engine to identify access.

Jun 2015 - Aug 2016

Solutions Design Engineer

Greater Atlanta Area

Endeavor Telecom, now a OnePath Company, was an established leader in the deployment of information technology and telecommunications solutions throughout North America. Its focus was providing field installation, repair, maintenance, order fulfillment, and outsourced support services to telephone companies and information technology solutions providers..

Sep 2014 - Mar 2015

Communications Manager / Corporate Trainer

Greater Atlanta Area

In this role, I provided hands-on mentoring to employees and field engineers to ensure best practices regarding established operational processes in support of Endeavor’s field service installation services. I was also responsible for the company’s internal and external communications efforts, including composing press releases and features for 70+.

May 2011 - Sep 2014

Director, Customer Care

Greater Atlanta Area

Directed a team of 2 Team Leads and 30+ employees in Account Management and Service Provisioning departments.- Mentored team of 10 Account Managers who handled project management and customer advocacy duties.- Reduced frequency of staff quality errors 12% by actively monitoring staff metrics, performing root cause analysis, and implementing corrective.

Jun 2008 - May 2011

Service Provisioning Manager

Greater Atlanta Area

- Coached and tracked productivity metrics for 2 Team Leads and 15-20 Field Operations Coordinators.- Implemented inbound-call prioritization process that reduced customer and field engineer hold times by 18%.- Influenced a 15% increase in departmental efficiency through implementing an urgency-based tasking system.

Jan 2006 - Jun 2008

Service Provisioning Team Lead

Greater Atlanta Area

- Oversaw the productivity quotas and established a daily tasking matrix for team of 15+ Field Operations Coordinators.- Responsible for ensuring team met contractual Service Level Agreements (SLAs) for all customers.

Jul 2005 - Jan 2006

Field Operations Coordinator

Greater Atlanta Area

Scheduled and coordinated customer installation / maintenance dispatches with subcontracted telecom/IT installers within Endeavor’s Service Provisioning Department.

Jul 2004 - Jul 2005
1 education record

Ernest Hatfield, Csm education

FAQ

Frequently asked questions about Ernest Hatfield, Csm

Quick answers generated from the profile data available on this page.

What is Ernest Hatfield, Csm's role at their current company?

Ernest Hatfield, Csm is listed as Senior Scrum Master | SAFe Agilist | Agile Program Management.

What is Ernest Hatfield, Csm's email address?

AeroLeads has found 1 work email signal at @ncr.com for Ernest Hatfield, Csm.

What is Ernest Hatfield, Csm's phone number?

AeroLeads has found 2 phone signal(s) with area code 404, 678 for Ernest Hatfield, Csm.

Where is Ernest Hatfield, Csm based?

Ernest Hatfield, Csm is based in Atlanta Metropolitan Area, United States, United States.

What companies has Ernest Hatfield, Csm worked for?

Ernest Hatfield, Csm has worked for Officespace Software, Ncr Corporation, Core Security, and Endeavor Telecom.

How can I contact Ernest Hatfield, Csm?

You can use AeroLeads to view verified contact signals for Ernest Hatfield, Csm, including work email, phone, and LinkedIn data when available.

What schools did Ernest Hatfield, Csm attend?

Ernest Hatfield, Csm holds Bachelor Of Arts (B.A.), English from Wake Forest University.

What skills is Ernest Hatfield, Csm known for?

Ernest Hatfield, Csm is listed with skills including Telecommunications, Team Leadership, Networking, Project Management, Customer Service, Technical Writing, Management, and Lan Wan.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.