Ernest King, Email & Phone Number

Seattle, Wa, Us

As a Senior Program Manager at Amazon, I oversee cross-functional programs, resolve business ambiguities, and foster collaboration for project success. I prioritize projects based on customer needs, communicate effectively with stakeholders, and manage project budgets efficiently. My role involves developing program strategies, leveraging data analytics, and ensuring successful delivery.

Personal Sabbatical for Self-Improvement March 2023 – April 2024 During this intentional break from my professional career, I dedicated time to personal growth and development. This sabbatical allowed me to recharge, gain fresh perspectives, and return with renewed energy and focus. I am excited to bring these enhanced capabilities to your organization.• Self-Directed Learning:o Deepened my understanding of Program Management, Change Management, Continuous Improvement, and Organizational Development.o Explored new interests in standardization of work and process protocols within organizational structures and honed skills relevant to my field, including measurement and feedback—integral components of both standardization protocols.• Leadership Experience:o Served as Vice President for the Delta PI Chapter of Omega Psi Phi Fraternity, Inc.o Ensured all 12 committees performed effectively and executed chapter business.o Appointed committee chairs as liaisons to strengthen relationships and foster collaboration in the communities we serve.• Certifications and Training:o Completed the Program Management Leading Change Management and Organizational Development certificate at UNC Charlotte Continuing Education.o Underwent Performance Management and KPIs training through The Society for Human Resource Management (SHRM).o Participated in Project Management and Leadership Training at Seattle Pacific University.o Acquired foundational knowledge through online SQL training.• Community Engagement:o Volunteered at Nativity House in Tacoma, Washington, contributing to community support initiatives.o Supported Mary’s Place in Seattle, Washington, through volunteering and donations.o Coached little league football and baseball, fostering youth development.

Mountain View, Ca, Us

Led a diverse cross-functional team of 10-12 in developing and implementing an integrated talent management, acquisition, and retention strategy, alongside a competency modeling program.• Championed execution, change management strategies, executive communications, and performance metrics tracking.• Conducted organizational assessments, identifying areas for improvement internal communications, and implementing professional development opportunities.• Proposed changes to employee performance evaluation and job leveling, including an application software solution.• Collaborated cross-functionally with HR, Workforce Planning, Payroll, IT, Legal, and Recruiters to document the current and future state of Talent Management and acquisition tools.• Analyzed gaps using the McKinsey 7s model, providing recommendations to address engineering and data center tech shortages and competency gaps.• Documented critical roles and competencies using Korn Ferry Architect Model.• Designed a best practices competency modeling handbook for GDC organizations

Arlington, Va, Us

• Received Boeing Recognition Award and Cash Award for outstanding contributions.• Researched emerging technologies and methodologies, leveraging frameworks like TOGAF and Boeing Architecture Method.• Directed the identification and selection process for Boeing’s enterprise-wide learning technology systems (LMS/Applications) through RFI/RFQ/RFP evaluations.• Conducted an Application Assessment using Tableau, resulting in a 48% reduction in redundant applications/systems and >$170K annual savings in maintenance costs.• Mapped LLOC Business Capabilities, Business Processes, and Applications, enhancing traceability, visibility, and usage for over 450 users.• Collaborated with HR/recruitment SMEs to conduct a Skills Gap Analysis, addressing inaccuracies in employee data, and improving survey design.• Partnered with organizational leaders to establish a 3-year Company Onboarding and Learning & Development roadmap.

Arlington, Va, Us

Led six cross-functional teams in establishing learning strategies, architecture, and systems roadmap using LEAN and SAFe Agile.• Implemented enterprise-wide Workday HCM and ServiceNow solutions, impacting over 165K aerospace employees.• Achievements:o Boeing Recognition & Cash Awards for successful Workday HCM and ServiceNow implementation.o Subject Matter Expert (SME) for Workday HCM and ServiceNow.o Architected over 50 custom Workday reports to support critical workforce decisions.o Created a Workforce Learning Solution Team, onboarding 165K employees onto the new HCM.o Established a Knowledge Article Team, producing over 30 articles to assist Call Center Specialists and online users.o Documented use cases for integration test scenarios.o Created end-to-end test scenarios for seamless system integrations.o Tested scenarios and meticulously documented system responses.o Supported Workday data conversion efforts.

Arlington, Va, Us

Led a team of over 120 resources to create and manage the Enterprise Onboarding Employee Orientation.• Achievements:o Coordinated logistics, strategic sourcing, process development, and delivery facilitation.o Successfully implemented Enterprise Onboarding Employee Orientation processes across 45 locations spanning 20 international sites, impacting 3,000-5,000 new employees annually.• Cost Savings and Efficiency:o Replaced external contractors with Boeing Facilitators, resulting in annual savings of $800K-$1M.o Created and maintained training for Boeing Facilitatorso Recognized with a Cash Award for contributions to the 2nd Century Human Resource (2CHR) team.• Transformed Onboarding Experience:o Redesigned the Enterprise Onboarding Employee Orientation framework.o Extended the program from a 1-day to a comprehensive 90-day experience.o Achieved an impressive 80% approval rating (up from 30%) among new hires.• Strategic Planning:o Established a Long-Range Business Plan (LRBP) to guide organizational growth and development.• Strategic Consultation with Executives and Senior Managers:o Collaborated with executive leadership, senior managers, and shared services to define operational concepts.o Developed sourcing strategies to acquire the right skills and resources for internal and external customer support within HR and LTD enterprise activities including supervising the strategy and work products of other change managers (internal and consultants)