Ernest Kugel Email & Phone Number

Toronto, Ontario, Canada

Excel in delivery driving outcomes through engagement and solution leadership, demonstrate breadth and depth in functional, technical, pursuit, and engagement roles.- Persuasive writer and presenter across multiple topics- Responsible for overall solutions, project outcomes, financial and operational health- Enhancing capabilities and supporting new offering generation- Proactively focus on staffability- Identify sales opportunities, lead sales solutions, provide expertise- Formal people leadership, project team leadership

Toronto, Ontario, Canada

- Meet with and evaluate client business challenges and help them evaluate and arrive at the best-fit technology solution- Collaborate with delivery managers to assess work effort for a solution- Work with highly skilled Slalom team members to design and develop state of the art solutions- Design, document, and develop world-class, modern applications using the full spectrum of technologies and design patterns- Collaborate with clients and business analysts to translate business requirements into technical requirements- Assist with estimating work efforts required for each phase of a project- Work on POC projects with cutting-edge technologies- Manage a group of engineers; connecting regularly to provide professional development, career guidance and mentorship

Toronto, Canada Area

- Lead the technical approach for DevOps capabilities and provide oversight across multiple projects, working directly with both client and Slalom teams.- Help grow our practice by crafting solution offerings, developing thought leadership in the DevOps community, and leading teams.- Lead initial technical conversations and workshops with clients.- Assist with shaping engagements and proposals.- Build strong relationships and collaborate with our local markets to help support and mature their Cloud and DevOps delivery capabilities.- Assist with establishing and managing partnerships with key technology partners.- Hire, coach, and develop our DevOps engineers.

Toronto, Canada Area

- Work directly with clients and our teams by leading and being accountable for the design and delivery of advanced Cloud and DevOps solutions.- Assist with estimating work efforts required for each phase of a project.- Evaluate benefits and risks of a solution’s feasibility and functionality.- Serve as subject matter expert in a particular skill or solution.- Develop project case studies, training materials and technical guidance to other Slalom project teams

Toronto, Canada Area

- Accountable for developing and implementing complex automation tasks.- Assisting with estimating work efforts required for each phase of a project.- Providing technical guidance and mentoring to less experienced engineers.- Identifying and raising technical risks.- Participating and leading internal and external learning and sharing activities, including conference technical presentations.

Toronto, Canada Area

- Introduced best practices for incident management, on-call rotations and compliance.- Configured, fine-tuned and automated provisioning of critical components.- Handled the technical aspect of getting the company certified for SOC2.- Designed, implemented and tested disaster recovery plans.- Communicated with clients to understand technical challenges and needs.- Led a team of Site Reliability Engineers responsible for maintaining a quickly evolving stack.

Toronto, Canada Area

- Responsible for management and operation of the Kijiji Canada platform.- Worked closely with the development teams in Canada.- Ensured 2nd and 3rd line support for production environment, including on-call- Delivery of changes to the production, QA and development environments.- Built, maintained, secured and upgraded various Linux systems (web servers, application servers & databases)- Assess systems utilization to assist in troubleshooting, performance tuning and capacity management.

Toronto, Canada Area

- Implemented, monitored, and supported cloud infrastructure for an experienced design firm with a diverse and impressive range of clients.- Designed architecture for multi-layered solutions including software based networks, compute instances and databases.- Optimized static and dynamic web content delivery through aggressive caching, CDN implementation, and web server tuning.- Implemented fully redundant and scaling load-balanced servers and databases.- Migrated from third party hosting to self-managed cloud infrastructure.- Implemented deployment cycle management and automation.- Provided documentation and training for technical staff.

Toronto, Canada Area

- Designed, implemented, configured, deployed and optimized operational front-facing critical cloud infrastructure for the leading online media outlet in Canada, based on Agile principles and quality.- End-to-end automation and orchestration implementations using Jenkins, Chef, Ansible, RunDeck, Team City, AWS OpsWorks, AWS CLI, Bash, Python and Git for deployments, maintenance, testing and routine operation.- Implemented, maintained, monitored and optimized extensive cloud infrastructure with over 100 virtual instances, 20 relational database instances, load balancers and other diverse solutions such as Solr and MongoDB clusters, Varnish, Redis, Tomcat/Nginx/Apache, static asset hosting from S3, and heavy CloudFront caching for demanding production traffic sites.- Introduced of quality oriented DevOps procedures, best-practices, backup and failover strategies, risk mitigation, documentation and Agile methodologies.- Proven track record for delivering deployment and uptime targets, passing external and internal audits, reducing operational costs and creating an open and transparent work environment for users, stakeholders and product owners.

Toronto, Canada Area

- Implemented, updated, maintained and investigated critical operational infrastructure including web, mobile, TV broadcast, national alerting and commercial services.- Kept assigned systems and data flows operational 24/7, efficiently supporting operational servers and complex virtual environments in two data-centers.- Monitored systems and products on a daily basis, including applications, system logs and performance metrics. Investigated and resolving irregularities.- Implemented, supported and monitored diverse operating systems across production, testing and staging infrastructures, on-site, remotely, and in the cloud.- Worked closely with development, QA and other departments providing support, performance metrics, capacity planning and testing scenarios.

Toronto, Canada Area

- Evaluated, prioritized and investigated incoming requests for assistance from internal staff, as well as escalations from clients coming through the support department.- Experienced with setting up and troubleshooting networks, including maintenance of DNS, DHCP, Active Directory, VPN access and file/printer sharing.- Installed, optimized and troubleshooted virtual servers and workstations with MS Hyper-V, VMWare Fusion/Player, Parallels Desktop and Oracle VirtualBox.- Accustomed to providing fast-paced, real-time, in-person support via phone, email and help-desk, for local and remote users on a demanding schedule.- Configured, monitored and maintained office and production servers including web, email and database servers on Windows and Linux.- Experience with migration and administration of cloud services including MS Exchange Online and Amazon Web Services.- Diverse experience with administrating Microsoft, Apple and Linux platforms and their mutual integration in an office environment.

Toronto, Canada Area

- Provided Technical Documentation for the front end of internal applications.- Assisted in testing and migrating department software to an AJAX platform.- Performed phone interviews with creative executives in North America and quality oriented Internet-based market research.- Introduced new data gathering and entry methods.- Provided training.

Israel

- Experience with maintaining databases of confidential information.- Assisted with migrating a system of paper records into modern electronic databases- Experience with testing custom tailored software solutions.- Responsibility for the highest standards of data quality and ability to keep hard dead-lines.- Provided service and instructions for reserves of various ranks and accustomed to dealing with various personalities.- Consistently received high scores in outer-departmental inspections and contributed to the repeated high achievements of the department.

High School Diploma, Liberal Arts And Sciences, General Studies And Humanities

Humanities based education with focus on history and social sciences

Education record