System And Software Analyst Iii
CurrentLed data retrieval efforts by performing comprehensive data analysis and engaging in strategic collaborations with vendors, resulting in securing over $19.7 million in Department of Energy grants for Grid Modernization Projects.Collaborated with Faster support to identify and resolve part ordering issues, enhancing data integrity and improving operational efficiency within the Faster database.Developed Python scripts to automate processes within the Outage Management System, reducing manual effort by up to four hours daily and ensuring project timelines were met.Performed thorough audits of internal documentation and monitoring systems to ensure accuracy, reliability, and compliance with IT governance standards.Maintained operational success by stepping into key roles during personnel changes, facilitating smooth transitions and ensuring team objectives were consistently met.Developed and implemented Single Sign-On (SSO) solutions and robust data retention policies, ensuring cybersecurity and compliance with data continuity requirements.Collaborated with project teams to analyze requirements, define project scope, and translate business and technical needs into application modules, ensuring successful project outcomes.Provided ongoing technical support, resolving support issues promptly and ensuring continuous system and application availability, contributing to high user satisfaction.