Ernest Mueller Email & Phone Number

Dublin 2, Ie

(via acquisition of Nextira) Leader within the Cloud First service group in Accenture Technology, building strong engineering teams supporting high-tech clients.

Author of a series of courses on DevOps available on Linkedin Learning. In these courses, students learn the foundations of DevOps, build infrastructure with code, work with CI/CD pipelines, learn how to incorporate Lean and Agile into their work, monitor production systems, and practice SRE patterns especially around change management, incident response, and incident retrospectives. The goal is to help others along their DevOps journey.The courses I have authored or co-authored include: • DevOps Foundations • DevOps Foundations: Site Reliability Engineering • DevOps Foundations: Continuous Delivery/Continuous Integration • DevOps Foundations: Infrastructure as Code • DevOps Foundations: Monitoring and Observability • DevOps Foundations: Lean and Agile • DevOps Foundations: Incident Management • DevOps Foundations: Effective Postmortems • IT Service Management Foundations: Change Management • DevOps for Managers • DevOps Antipatterns

Grew a high performing engineering organization powering an expert consultancy focused on the predictive enterprise (HPC, AI/ML, Data Analysis), immersive technologies (Gaming, Media, and Entertainment) spaces, and cloud native transformation (cloud computing, DevOps, k8s, digital transformation, app modernization). Oversaw services growth in engineering staff and revenue by 2.5x in 2022 leading to acquisition by Accenture in 2023.

Austin, Texas, Us

Founder and organizer for the annual DevOpsDays Austin conference. DevOpsDays is one of the premier practitioner-oriented DevOps conferences and Austin is one of the oldest and most innovative, showcasing both local talent and bringing leaders in the DevOps space in to educate and inspire the Austin technical community.

Fairfax, Va, Us

• Built and managed skilled remote development team doing Python and Go development interfacing with and extending Kubernetes at A round startup• Led delivery of the initial version of an enterprise software product for Kubernetes chaos engineering to market and collaborated with early access customers to refine it further

Austin, Texas, Us

Leader of a globally distributed engineering team delivering technology for an early stage insurance-tech startup in the field of drones and aviation. Our all-cloud and serverless platform let us easily underwrite both traditional term and usage based per-minute insurance in partnership with large insurance carriers and broker networks.

(via acquisition of AlienVault) Led a large globally distributed team of engineers providing continuous delivery, infrastructure automation, and site reliability engineering to all AlienVault product lines. Scaling a security SaaS product to thousands of users, implementing SOC2/ISO/PCI/HIPAA/FedRAMP compliant systems.

Optimized the software delivery flow of a security software company doing unified security management across hardware and virtual appliances, AWS images, and SaaS delivery methods. AWS automation, CI/CD build engineering, developing monitoring and incident management. Operations for docker-based microservice system behind Open Threat Exchange site. Alienvault quickly became a leader in cloud security and was acquired by AT&T and turned into its Cybersecurity division in 2017.

Houston, Tx, Us

Product manager specializing in APM and observability, working with various Idera product lines - CopperEgg, up.time, and Precise - to deliver profitable products with monitoring functionality that ties servers, applications, and users together.

Austin, Texas, Us

Managed the world-class engineering team responsible for the development and delivery of Bazaarvoice Conversations, which lets brands and retailers create social communities on their website and Facebook by engaging consumers to share their ratings, reviews, questions, answers, and experiences. ~40 reports, multiple agile teams, software developers and DevOps engineers, including offshore outsourcers. Major projects include scaling large Web systems to 1bn+ hits/day, migrating to a cloud-based cost efficient architecture, maintaining high customer service levels and uptime, agile development process improvement, enhancing rapid software build and release.

Austin, Texas, Us

Built a team that handled continuous integration, model driven automation, monitoring, and other DevOps platform tooling for world class SaaS products. Developed release processes, moved organization from a 10-week product release schedule to 2-week and then 1-week. Managed a large (15 person) DevOps team and transitioned them to an agile work process.

Austin , Texas, Us

Designed and built the cloud computing-based systems environment for NI R&D's next generation Web-based products. Implemented DevOps and cloud computing in Amazon Web Services, Microsoft Azure, Google App Engine, and a variety of SaaS and system management components.

Austin , Texas, Us

Managed the international team responsible for system engineering and operations for National Instruments' Web site (www.ni.com) and the more than a hundred Java, Oracle, Lotus Notes, and other applications that comprise it. Started security and APM practice areas in the company.

Headed up technology side of building a line of city-based Web sites serving the relocation market for a print and Internet publishing company, both planning and hands-on Web/systems administration. Took on responsibility for all company IT including leading a full ERP implementation and managing a ten-person team of developers and system admins.

Memphis, Tn, Us

Systems administration and programming to support fedex.com, focusing on developing an international version of their Internet shipping application. Before that, UNIX administration and technical analysis in both ground operations and air operations organizations.