Experienced CRM Leader with a demonstrated history of working closely with business leadership, key stakeholders, developers, and clients to identify and implement solutions to increase efficiency, revenue, and reduce operational costs in a global Salesforce environment. Experienced with Integrations, Data Governance, Business Process Optimization, Project Management, Implementations, Quality Assurance, and Training.
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Head Of CrmAmerant Bank Sep 2022 - PresentCoral Gables, Florida, Us -
Manager Of Product, Customer ServiceBhg Financial Apr 2022 - Sep 2022Fort Lauderdale, Florida, Us -
Senior Platform Analyst (Salesforce)City National Bank Mar 2019 - Apr 2022Coral Gables, Florida, Us -
Business System AnalystChaban Wellness Aug 2015 - Mar 2019Miami, Florida, Us -
Customer Service RepresentativeChaban Wellness Mar 2014 - Aug 2015Miami, Florida, Us -
Business System AnalystHurricane Impact Windows & Doors Llc Aug 2016 - Feb 2017
Ernesto Hernandez Education Details
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Florida International UniversityComputer Science -
Miami Dade CollegeComputer Science -
Coral Gables Senior High SchoolBusiness Information And Technology
Frequently Asked Questions about Ernesto Hernandez
What company does Ernesto Hernandez work for?
Ernesto Hernandez works for Amerant Bank
What is Ernesto Hernandez's role at the current company?
Ernesto Hernandez's current role is Head of CRM at Amerant Bank.
What schools did Ernesto Hernandez attend?
Ernesto Hernandez attended Florida International University, Miami Dade College, Coral Gables Senior High School.
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