Senior Vice President | Head Of Administration
CurrentPopular Community Bank is a US Bank Holding Company and ranks among the largest 100 commercial banks in the US. It operates through its two main subsidiaries, Banco Popular de Puerto Rico and Popular Bank. The bank maintains operations in Puerto Rico, the Caribbean and mainland US, with assets in excess of $48B.Transferred back to New York from Chicago to improve both revenue and operational efficiencies for the back-office through the efforts of 250 employees within accounting, strategy, branch administration, loan and deposit operations, call center, facilities, products and digital strategy. Member of the Corporate Benefits Committee. Enhancing Technology to Improve Service Delivery: Planned and participated in a branch transformation strategy that introduced digital technologies into the branches. Redesigned and reworked branch layouts to improve service. Lowering Costs and Improving Profitability: Reduced costs by relocating and consolidating back-office functions at a corporate level. Dramatically increased profitability while doubling balance sheet. Providing Strategies for Future Growth: Provided updates and presented US strategies at the annual board of directors’ retreat.