Ernesto Diaz Email & Phone Number

Melbourne, Australia

As the Head of Property Management, I act as a Leading Hand to the Director and work alongside the Office Manager. I manage the day-to-day operations of the property portfolio, I oversee properties by the scope and budget, ensuring completion of all lease events such as renewals, maintenance, assignments, rent and lease expiration, and maintaining effective communication and consultation with stakeholders. Capitalising on my interpersonal strengths, I proactively develop and maintain… Show more As the Head of Property Management, I act as a Leading Hand to the Director and work alongside the Office Manager. I manage the day-to-day operations of the property portfolio, I oversee properties by the scope and budget, ensuring completion of all lease events such as renewals, maintenance, assignments, rent and lease expiration, and maintaining effective communication and consultation with stakeholders. Capitalising on my interpersonal strengths, I proactively develop and maintain highly effective and customer-focused relationships with diverse stakeholders for issue identification and resolution. I review and evaluate lease administration, variations and extensions for completeness, accuracy and compliance standards. I develop and maintain significant client relationships by converting opportunities to build new business.Key Achievement • Proactively initiate and implement a cloud-based system before Covid-19 & new property management systems that are still used today. Show less

Australia

Werribee, Victoria, Australia

As a Partner/Senior Property Manager, I was responsible and accountable for the overall performance of the property management team. I provided vital office support in all areas of property management within the financial guidelines and agency standards of excellence, including vacancy status, rental portfolio growth, ad hoc reports, rent reviews, compliance and lease renewals. I supervised, led and coordinated staff, including leadership & training to a team of property managers and… Show more As a Partner/Senior Property Manager, I was responsible and accountable for the overall performance of the property management team. I provided vital office support in all areas of property management within the financial guidelines and agency standards of excellence, including vacancy status, rental portfolio growth, ad hoc reports, rent reviews, compliance and lease renewals. I supervised, led and coordinated staff, including leadership & training to a team of property managers and other junior staff members, creating a positive and empowering environment that challenged team members to reach their potential. I engaged and built collaborative relationships with internal and external stakeholders to meet organisational and team objectives and deadlines. I ensured that the portfolios were inspected regularly and communicated any service-related needs to our clients to maintain and protect their investments.Key Achievements • Recognised for winning four awards for top 10 office growth within the network during tenure as a Business Development Manager. • Played an integral role as part of the S&L Chapter member & awarded Platinum Accreditation for Property Management for the S&L network in property management. Show less