Ernesto Diaz Email & Phone Number

Berkeley, Ca, Us

San Francisco Bay Area

San Francisco Bay Area

- Developed emergency training services for hospitals, rehabs, and nursing communities, boosting client base.- Established business model and marketing strategy, resulting in measurable growth.- Recruited and trained instructors, ensuring high-quality service delivery.- Implemented strategies leading to significant client acquisition and retention.

San Francisco Bay Area

- Led sales team across 5 territories, achieving multi-million dollar annual revenue targets.- Trained and guided sales staff, ensuring monthly and quarterly goals were consistently met.-Developed and communicated sales strategies, driving measurable performance improvements.-Monitored and analyzed sales data, implementing solutions to address challenges.

North Alameda County

- Established new sales leads in skilled nursing and residential care facilities within Alameda County.- Analyzed competitor strengths and weaknesses to increase call volume and market share.- Developed strategic plans to enhance business growth within healthcare communities.- Identified key contacts and coaches to foster business relationships and opportunities.

Worked collaboratively with our Operations Department to ensure the highest quality of patient care and provided an exceptional experience for our customers and EMT staff. • Received and dispatched to emergency and non-emergency calls from nursing facilities, hospitals, and other agencies via telephone, radio systems and computer-aided dispatch (CAD) systems • Completed Turn-over reports/ End of shift reports / Late reports / Incident reports, and resource planning• Handle all incoming Radio traffic• Manage all status checks/meal breaks for EMT units, oversee room noise and ensure all necessary calls to facilities• Communicate effectively and courteously with EMT units, and ensure that all necessary information is transmitted clearly and without errors• React quickly, efficiently and calmly in an emergency situation to implement an effective course of action

San Leandro, Ca

- Built and nurtured client relationships within a multi-million dollar territory, addressing concerns weekly.-Identified and provided solutions and new opportunities, enhancing client satisfaction and retention.- Utilized strong communication and problem-solving skills to foster trust and drive measurable results.

Emergency Care Attendant (Emt Ambulance)

High School Diploma, Fire Science/Fire-Fighting