Ernesto Torres Email & Phone Number

Kirkland, Wa, Us

Seattle, Wa, Us

Amazon Key In-Garage Delivery is a convenient, secure, and easy way to have Amazon packages and groceries delivered inside your garage. Monetization, customer experience, and third-party app integration.

Seattle, Wa, Us

Built and globally scaled the Amazon-Grocery capacity and inventory optimization system, incorporating a science-based ML system for a multi-echelon supply network. Introduced foundational Catalog and Selection automation features to address Category, Merchandising and Instock scaling challenges. Established baselines for forecasting and inventory management, and collaborated with merchandising teams to automate items substitution process and onboarding.• Reduced 90% manual intervention rates, enhancing inventory availability by 1,200 bps through the development of an end-to-end ML supply chain system.• Built an intra-day re-ordering that reduced out-of-stock BY 200 bps while decreasing safety stock levels. • Developed an automated Selection feature, resulting in shrinkage reduction of $6MM per year. • Automated sourcing for Perishable products, unblocking 12% of total Catalog procurement. • Created automated mechanisms to mitigate under/over-stock risks due to inaccurate system inputs. • Reduced deep dive time 75%, by developing BI dashboards and self-service analytic tools. • Saved 50,000+ Instock Management hours per year by building an offshore team and streamlining redundant tasks.

Mx

Led Instock, Demand Planning, Product and Business Intelligence teams, overseeing 1.2 billion USD in sales. Responsible for costumer supply chain integration, inventory control, in-stock management, customer service, demand forecasting, S&OP, and client negotiations for shipping volumes, logistic fees and delivery channels. Acted as the customer relationship owner, overseeing modern channel program management and team building. • Nominated for "2016 Best Vendor" by Wal-Mart. • Increased in-stock by 500 bps and sales 700 bps, by centralizing commercial strategy decisions and adjusting replenishment lead times and volumes. • Turned around the fresh milk business with a 12% increase in sales, by integrating it into an automated replenishment model. • Improved the Customer Service level by 12%, through restructuring the logistic model from store to warehouse delivery. • Drove a 16% increase in forecast accuracy and reduced monthly product waste by launching a unified, company-wide forecasting tool and process. • Developed a company-wide Business Intelligence tool, which automated data analysis and optimized work hours over 50%, thus improving decision making at all levels of management.

Irving, Tx, Us

Responsible for merging Evenflo division to the Kimberly Clark Mexico customer logistic structure; inventory control and systematic forecasting; commercial strategies implementation; customer service; demand planning; oversee replenishment and development for retail stores such as SAM’S Club, Wal-Mart Group, Chedraui, and Soriana; cross-functional teams coordination.• Recognized as “2014 Best Supplier” by Wal-Mart in the Evenflo division.• Gained exclusive sale of Wal-Mart’s private brand for baby bottles.• Increased Evenflo sales by 68% (sell-in) and 27% (sell-out) versus the previous year, by restructuring planograms, assuring 100% instock availability and generating targeted pricing strategies and promotions, at a segmented level.• Integrated Evenflo to the new automatic replenishment system, showing immediate improvements in instock and customer service level.• Improved Evenflo’s market shares by 10% in all self-service stores, increasing product “on-shelf availability”.• Ameliorated the commercial relationship with corporate clients, centralizing communications to a single point of contact and improving the communication flow throughout the supply chain.

Irving, Tx, Us

Accountable for the customer logistics of the retail sector including, demand planning and forecasting; liaison for Wal-Mart, Soriana, Chedraui and Sam’s Club; creation of ad hoc replenishment models for diverse clients; commercial and operative negotiations for buying/selling as well as time and form of delivery; align logistic capabilities with commercial requirements; inventory control; teamwork coordination.• Changed Chedraui commercial scheme, placing daily semi-automated purchase orders, which drove a demand forecast accuracy improvement of 900 basis points.• Developed and executed the automatic replenishment bases for retail channels, improving inventory control in the supply chain.• Provided Kimberly Clark Costa Rica with consultations to help them implement automatic replenishment, resulting in a smooth integration to Wal-Mart´s new business model.• Generated the database to feed Wal-Mart´s forecast for the new GRS system in Mexico, named most assertive vendor for the division.

Ciudad De México, Mx

Responsible for leading the CPFR team, providing service to Wal-Mart, Chedraui, and Commercial Mexicana; inventory control and forecasting; elaborate commercial strategies; seasonal projections and elasticity analysis; objectives alignment between the commercial and logistic areas; customer logistics liaison for retailers.• Developed the Sales and Operation Planning meetings in order to align the logistic capabilities to market demands.• Reduced by 500 basis points the Out-Of-Stock percentage of products with high sell-through, restructuring store layouts.• Implemented the Automatic Replenishment System for Soriana, Chedraui, Comercial Mexicana and Sam´s Club.• Optimized the fill-rate by 10% above the last year average, creating specialized distribution routes thus changing the frequency and roles in the generation of purchase orders.

Ciudad De México, Mx

Liable for implementing the automatic replenishment system in the retail channel; ensuring availability of products in retail stores; managing clients inventory; elaborate KPI´s; control automated replenishment system for Wal-Mart and Chedraui; perform sales forecasts for the respective clients.• Awarded 2011 Coca-Cola Femsa “Best Project” for the implementation of the CPFR model.• Executed the CPFR model for Wal-Mart improving the customer relations and optimizing supply chain integration.• Segmented the product catalogue by store format, reducing the market shrinkage with a more accurate portfolio.Stabilized the volume and frequency of orders, optimizing de company FR by 1200 basis points.

Norwalk, Ct, Us

In charge of analyze economic and market trends; portfolio segmentation; market research in Latin America; conduct internal audits for sales executives; create and implement marketing B2B strategies to attract new clients and increase our portfolio services with others.• Developed the financial services “Welcome Package” for Business Chief Officers.• Implemented the “Satisfaction Level” tool to measure CEO’s satisfaction with our services.• Established qualitative controls to measure the sales force performance and efficiency.

Atlanta, Ga, Us

Responsible for Direct Marketing Expenses control, of 110 million dollars; activation campaigns for new products; Coca-Cola website administrator; local media negotiation for branding and communication; work teams coordination; enforce brand communication in entertainment and sports events; assist in global advertising campaigns.• Reduced printed media expenses negotiating costs with different suppliers.• Made more efficient the use of financial resources for media branding, readjusting the national budget.• Increased the number of users in Coca-Cola web page, resulting in bigger penetration for electronic communications.

Mexico City, Mexico City, Mx

Accountable for the administrative budget; conduct internal audits; journal entries generation; manage receivable and payable accounts; suppliers payment; daily balance; payrolls; other administrative services.

Troy, Michigan, Us

Responsable for direct sales execution; after sales services and team building and training