Ernest Xavier Cayanan

Ernest Xavier Cayanan Email and Phone Number

Digital Media Specialist | IT @ Land Transportation Office
Ernest Xavier Cayanan's Location
Metro Manila, National Capital Region, Philippines, Philippines
About Ernest Xavier Cayanan

I hold a Bachelor of Science degree in Information Technology from Lyceum Northwestern University and have over a decade of experience in technical support and digital media. For the past seven years, I have served as a government communicator, enhancing the digital presence of various Philippine government agencies, including the Presidential Communications Office and the Land Transportation Office.My expertise lies in strategic communications, where I have successfully grown the online reach and engagement of these institutions. Additionally, I possess comprehensive knowledge in IT, covering both hardware and software technical support.Currently, I am a senior consultant and engagement manager, specializing in projects for both government and corporate clients. My role involves leveraging my extensive experience in strategic communications and IT to deliver impactful solutions tailored to client needs.

Ernest Xavier Cayanan's Current Company Details
Land Transportation Office

Land Transportation Office

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Digital Media Specialist | IT
Ernest Xavier Cayanan Work Experience Details
  • Land Transportation Office
    Social Media Manager
    Land Transportation Office Aug 2022 - Present
    Philippines
    As a Social Media Manager under the Office of Strategic Communications, I create, edit, publish, and share original text, photos, and videos to engage our audience. I monitor and analyze web and social media sentiments about the Land Transportation Office (LTO) and its regional pages, ensuring timely updates on platforms like Facebook, Twitter, Instagram, and TikTok. Additionally, I design and produce visually appealing social media cards and videos, write captions for posts, and coordinate with RDMPAO and focal persons to address viral incidents and client concerns. I manage the LTO Viber Community, assist LTO media personnel, and oversee the LTO Regional Posting Tracker. My responsibilities also include supervising the daily tasks of OJTs and performing additional duties as assigned by the LTO Communications Head.
  • Louderph, Inc.
    Engagement Manager
    Louderph, Inc. Feb 2022 - Present
    Mandaluyong, National Capital Region, Philippines
  • Advocates Philippines
    Senior Consultant
    Advocates Philippines 2017 - Present
  • Presidential Communications Operations Office
    New Media Officer
    Presidential Communications Operations Office Apr 2017 - Mar 2022
    Manila, National Capital Region, Philippines
    I was hired as a New Media Officer, specializing in updating the new media platforms of the Presidential Communication Operations Office (PCOO). In this role, I manage the app, website, email, and social media platforms for the PCOO and its attached agencies. I have also leveraged my expertise to set up the social media accounts for the Philippine News Agency, an attached agency of the PCOO, and Balita Central of the Bureau of Communications Service. Additionally, I serve as the lead information officer for the Provincial Communications Officers Network, which includes all the Information Officers of the Philippine Information Agency. Furthermore, I handle relations with vloggers, bloggers, and influencers, providing them with regular updates on government programs and projects.
  • Spi Crm
    Technical Support Specialist
    Spi Crm Jan 2014 - Apr 2017
    Manila, National Capital Region, Philippines
    I have worked in technical support for PLDT Home, the largest telecommunication company in the Philippines. From January 2014 to February 2015, I served as a technical support representative specializing in voice support. In February 2015, I was promoted to Social Media Specialist, where I focused on providing technical support through PLDT Home's social media accounts. My responsibilities included responding to customer queries and complaints on social media platforms, ensuring timely and effective resolutions. I also handled issues from VIP clients, offering specialized support to maintain and enhance the company's positive reputation.

Ernest Xavier Cayanan Education Details

Frequently Asked Questions about Ernest Xavier Cayanan

What company does Ernest Xavier Cayanan work for?

Ernest Xavier Cayanan works for Land Transportation Office

What is Ernest Xavier Cayanan's role at the current company?

Ernest Xavier Cayanan's current role is Digital Media Specialist | IT.

What schools did Ernest Xavier Cayanan attend?

Ernest Xavier Cayanan attended Lyceum Northwestern University.

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