Emmanuel Rodriguez Email & Phone Number

Louisville, TN, US

United States

• Generated leads for home centers through inbound and outbound calls as well as through our SMS system, emails, and live chat platform.
• Organized and update lead’s information and contact history through Salesforce
• Kept constant communication with our home centers and building facilities nationwide to stay up to date on home inventory and details on floor plans to assist customers with questions
• As a bilingual specialist, I managed all spanish speaking leads, and took charge of creating an updated manual in spanish for future bilingual specialists
• Was a new-hire coach for bilingual specialist and assisted with other new-hire training, including helping write custom talking point scripts, assisting with mock calls, and training on using Vantage on Salesforce

Dalton, Georgia, United States

• Assisted with all electrical troubleshooting
• Did electrical wiring for new and remodeled homes/facilities
• Installed and replaced light fixtures, receptacle, and single and three-way switches
• Assisted with list of materials needed for job sites, as well as helped keep up with job names and locations
• Set up and wired breaker panels, and disconnect boxes
• Assisted with the planning of the layout for electrical wiring

Dalton GA

• Troubleshot cryptocurrency miners by rebooting them, replacing parts, and assisting with updates
• Troubleshot Raspberry Pis and controllers connected to the miners as well as kept record of their locations and which miners it controlled
• Troubleshot network switches and data cables all around the data center to prevent current and future issues
• Monitored miners’ statuses through the data pool and recorded any down machines to be serviced
• Kept facility up to working standards by fixing any issues around the facility including patching holes around machines to prevent overheating, making sure machines have proper airflow, and are safe from weather.
• Kept record and updated the location of all miners, switches, and other tools around the facility

Chatsworth GA

• Drove to sites and assisted with schedule and other needs including cutting grass, trimming, edging, and weed-eating

• Managing technical projects including, planning data cable installation, setting up, or updating workstations, and communicating with maintenance
• Assisting co-workers with computer-related issues
• Managing and organizing technical inventory and keeping the inventory room clean
• Kept communication with corporate IT and assisted with on-site duties including troubleshooting server room, conducting software updates, and making sure that facility is functioning properly on the technological end
• Assisted with plant inventory and spreadsheets for a short period of time

Dalton, Georgia

• Managing technical projects
• Computer repair and construction
• Managing financial events

Dalton, Georgia