Erol Fikri Email and Phone Number
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Supply Chain Executive with expertise providing strategic and tactical leadership for multi-site B2B and B2C distribution and manufacturing operations. Focused on developing and executing operational strategies that support the overarching company strategy. High-impact leader with a track record of successfully delivering complex, cross-functional projects such as ERP implementations, LEAN operating initiatives, distribution network optimizations, production line relocations, and functional reorganizations.Experience providing direct leadership of logistics, warehousing, 3PL performance management, manufacturing, demand planning, purchasing, customer service, and continuous improvement programs. Focused on delivering operationally excellent results through creating focus and excitement on the company’s key goals.KEY ACCOMPLISHMENTSSupply Chain Turnaround - Achieved 98% on-time and in-full delivery with 3PL warehousing and trucking partners through implementation of scorecarding, root cause analysis, and consistent performance feedback.-3PL Warehousing & Distribution Setup - Launched operations with a new 3PL partner, moving warehousing & distribution responsibilities from a shared services company.-Warehouse Consolidation & Move - Managed $19m inventory ramp up/down strategy for transferring inventory from multiple sites with no fulfillment downtime for customers.-Demand Planning Inventory reduction - Developed strategy that produced a 22% reduction in inventory from $21.9m to $17m.-SAP Implementation - Led Teams responsible for collecting requirements and testing functionality for demand planning, customer service, logistics, and distribution. -Consolidated multi-site manufacturing operations into a single facility, reducing operating expenses by $854k annualized and ensuring the business stayed viable through the COVID-19 pandemic.-Lean Operating Systems Project Owner - Partnered with holding company and business unit stakeholders to adopt new KPI system and tools, such as RCCMs and 5-why analysis, to solve deviations.-Eliminated waste by 10% through Lead Kaizen events in manufacturing and distribution, reducing WIP by over 50% and reducing required FTEs by 30%.-Lead ERP and WMS implementation as Project Manager responsible for business requirements and success of the project. Delivered on-time and within budget in 1 year.-Negotiated Logistics Vendors and Pricing Agreements for domestic LTL and parcel spends of $30m annually, as well as ocean freight volume of +1000 FEUs from southeast Asia.
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Senior Vice President Of Supply ChainThe Fishin' Company May 2023 - PresentMunhall, Pa, UsSupply Chain Executive tasked with drastically improving and scaling Fishin's logistics and warehousing operations. Provide strategic and tactical oversight of the Teams responsible for customs brokerage, inbound logistics, 3PL warehousing operations, and outbound transportation. P&L Accountability for all operational functions. Mandated to develop the teams, partners, and processes to reach the level of operational excellence necessary to excel at supplying some of the largest retailers in the world.Collaborate with the Executive Leadership Team on operational strategy, budgeting, costs, and KPIs to achieve performance and financial targets.Reoriented Team culture to focus on key results, performance, teamwork, and ownership resulting in higher employee engagement. Introduced vendor scorecards for transportation providers and 3PL cold storage warehouses, improving on-time and in-full metrics to +95% and reducing customer fines by $2mm annually.Manage network of six 3PL facilities holding $150mm of inventory throughout North America.Reorganized the warehousing, transportation, and strategy teams for improved performance.Identify key gaps in process flows and SOP documentation and build a team to develop and audit.Implemented an inventory FEFO control process, ensuring inventory does not expire.TMS implementation eliminating redundant email and portal transactions prone to error. 200 man hours eliminated annually.
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Associate Vice President Of OperationCybex Jul 2021 - Apr 2023Bayreuth, DeSenior Operations Leader responsible for building Cybex's North American operations including customer service, demand planning, procurement, logistics, distribution, and after sales service. Cybex is the leading European provider of juvenile car seats and strollers and launched in the United States ~7 years ago as effectively a start-up, utilizing a Goodbaby sister company, Evenflo for shared operations services. Since that time, Cybex has experienced tremendous growth in the U.S. As AVP of Operations, it was my responsibility to build the team, vendor partnerships, and capabilities to decouple operations from Evenflo to support different go to market strategies and customer bases.Managed Cybex's 3PL warehousing provider (CEVA), ensuring a best-in-class order fulfillment experience for customers.SAP Implementation - Partnered with a global implementation team to ensure requirements for logistics, inventory management, warehousing, and customer service were implemented successfully.Managed $19m inventory ramp-up/down strategy for moving warehouses from sister-company facilities (Evenflo) in Piqua, OH to our new 3PL partner located in Nashville, TN.Oversee demand planning function - developed inventory reduction strategy, resulting in a 22% reduction.Build Sales Operations Service Team while developing SOPs to stabilize the function, reducing customer chargebacks by 90% and improving order entry turnaround from +5 days to 24 hours.Ensure compliance with larger retail customer shipping and routing guides (Amazon, BBB, Macy's, Target).Implemented S&OP process to improve product phase in/out planning, maximize sales, and increase inventory turns.Relocated After Sales Service Team from Piqua, OH, to Charlotte, NC, improving both service and employee experience. -
Vice President Of OperationsDisplays2Go Jul 2018 - Jul 2021Fall River, Massachusetts, UsLead +120 team members responsible for procuring, manufacturing and distributing B2B equipment and display products. Direct responsibility for procurement, logistics, manufacturing, engineering and distribution. Develop strategic plans to meet critical cost and CX targets, such as providing a best-in-class fulfillment experience for our customers, aligning manufacturing capabilities and customer demand, implementing lean management systems to meet waste elimination targets, and leveraging the latest technology to optimize logistics services and transportation.Develop annual and long term strategic plans in conjunction with other Executive Team Members.Consolidated multi-site manufacturing operations into a single facility in Fall River, MA, reducing operating expenses by $854k annualized and ensuring the business stayed viable through the COVID-19 pandemic.Steering Committee Member for a merger with a $20M business, Post-Up Stand.WMS/MES Implementation Project Team Leader for Post-Up Stand merger — successfully implemented parent company ERP and WMS systems at Post-Up Stand in 7 months.Solved KPI deviations in on-time shipping, gross margin, and inventory levels utilizing RCCM (root cause counter measures), process flow analysis, Ishikawa diagrams, and 5-why analyses.Delivered +10% reduction in waste via implementation of lean systems management and Kaizen events.Delivered 50% reduction in WIP through implementation of a pattern, kanban demand planning system.Negotiate logistics agreements for parcel, LTL, ocean freight, air freight and customs brokerage, ensuring the best rates and service for +1000 FEUs per year.Planned distribution network expansion to shorten delivery times and improve our customer experience. -
Director, Supply Chain & LogisticsDisplays2Go Apr 2015 - Jun 2018Fall River, Massachusetts, UsLed the teams responsible for logistics, purchasing, and inventory planning. Set buying strategies to optimize in-stock service levels while minimizing obsolete inventory. Responsible for optimizing +$30M in annual inventory spend. Negotiate ocean freight, LTL, and small package service and pricing agreements totaling $18M in annual spend.Project Manager for $2.3M ERP and WMS software implementation delivered on-time and within budget.Negotiated $25M parcel delivery contact in conjunction with TAKKT AG’s other North American businesses.Implemented new purchasing methodology using statistical confidence intervals to target in-stock levels, improving stock levels of class A products from 84% to +94%.Managed EDI integration project with LTL carriers, Fedex, and parcel auditor, eliminating the need to key +15600 documents annually and improving tracking reliability from 40% to +95%.Organized the first “Supply Chain & Logistics” summit for TAKKT AG’s North American business units, creating a form for the companies' Supply Chain Leaders to collaborate, discuss challenges, and network.
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Manager, Logistics & Operations AnalysisDisplays2Go Jan 2013 - Apr 2015Fall River, Massachusetts, Us
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Marketing Analyst / ManagerDisplays2Go Apr 2010 - Jan 2013Fall River, Massachusetts, Us
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Warehouse Receiving SupervisorDisplays2Go Aug 2008 - Apr 2010Fall River, Massachusetts, Us
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Customer Service RepresentativeWellpoint Jan 2008 - Aug 2008Indianapolis, Indiana, Us
Erol Fikri Skills
Erol Fikri Education Details
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University Of Massachusetts AmherstBusiness -
University At AlbanyHistory
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Oak Hills High School
Frequently Asked Questions about Erol Fikri
What company does Erol Fikri work for?
Erol Fikri works for The Fishin' Company
What is Erol Fikri's role at the current company?
Erol Fikri's current role is Senior Vice President of Supply Chain at The Fishin’ Company.
What is Erol Fikri's email address?
Erol Fikri's email address is er****@****2go.com
What is Erol Fikri's direct phone number?
Erol Fikri's direct phone number is +151831*****
What schools did Erol Fikri attend?
Erol Fikri attended University Of Massachusetts Amherst, University At Albany, Oak Hills High School.
What are some of Erol Fikri's interests?
Erol Fikri has interest in Economic Empowerment, Politics, Education, Science And Technology, Human Rights.
What skills is Erol Fikri known for?
Erol Fikri has skills like Logistics, Management, Supply Chain Management, Operations Management, Marketing, Supply Chain, Analysis, Inventory Management, Customer Service, Project Management, Warehouse Management, Customs Regulations.
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