Ravi Banka Email & Phone Number

Noida, Up, In

Noida, Uttar Pradesh, India

Noida, Uttar Pradesh, India

My day-to-day responsibilities include managing Agile Scrum teams and delivering end-to-end project execution, from conceptualization to final deployment. Using Agile methodologies, such as Scrum, Kanban, and Lean, for backlog refinement & user story development. Perform scrum ceremonies and fostering a collaborative, high-performing team environment. Managing the entire project lifecycle, including risk management, issue resolution, and stakeholder communication, ensuring projects stay within scope, on time, and within budget. Client-facing and delivering solutions that meet and exceed client expectations. Navigating complex SDLC environments, and program structuring, work planning, and scope change management.

Noida, Uttar Pradesh, India

My day-to-day responsibilities include monitoring project progress, following up with stakeholders on the completion or delay of project phases, scheduling meetings, and maintaining project documents and reports.

New Delhi Area, India

1. Providing exceptional customer service to new & existing customers to increase company revenue.2. Effectively deliver product/services information to customers.3. Record customer information to build customer acquisition.4. Build sustainable relationships and trust with customers through open and interactive communication and keeping up-to-date with client information.5. Supervised a team of 10 IT professionals in Design & Development activities.

Gurgaon, India

1. Created and optimized content snippets for Google AdWords campaigns, contributing to enhanced ad performance and alignment with marketing objectives.2. Conducted thorough validation of ad content to ensure compliance with company policies and advertising standards, maintaining high-quality control.3. Extracted and analyzed relevant data from client websites, providing key insights that informed strategic decision-making for campaigns and client projects.4. Compiled and presented detailed weekly reports using advanced Excel features, including graphs, pivot tables, and charts, to support data-driven performance tracking and project reviews.

Noida

1. Managed and documented transactions for international client accounts on Upwork and Freelancer, ensuring accurate records and maintaining strong client relationships.2. Utilized social media platforms, in-depth market research, and active participation in networking events to identify and engage potential clients, expanding business opportunities.3. Developed tailored quotes and proposals for clients, aligning solutions with their specific business needs to drive successful project engagements.4. Collaborated with clients to thoroughly understand their requirements and crafted effective action plans, ensuring alignment with their goals and expectations.5. Successfully negotiated and closed deals by presenting well-structured proposals and building strong client rapport, contributing to revenue growth and long-term partnerships.

Gurgaon, India

1. Developed and customized detailed tour itineraries by leveraging in-depth knowledge of travel routes, destinations, and attractions, ensuring an optimized travel experience for clients.2. Proactively addressed and resolved any issues related to itineraries, services, or accommodations, ensuring seamless travel experiences and maintaining high customer satisfaction.3. Sold personalized travel packages by understanding customer preferences and recommending the best options to meet their needs, contributing to increased sales and client retention.4. Evaluated the quality of services received during tours, gathering feedback and reporting insights to tour organizers to drive improvements in future offerings.