Assist customers as they go through the carwash tunnel. Upsell carwash memberships. Make sure site is cleaned after closing. Manage and create schedules.

Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfactionManaged a high volume of incoming calls and emails, consistently meeting or exceeding performance metrics for response time and resolutionDemonstrated strong product knowledge to effectively answer customer questions and provide accurate informationResolved complex customer complaints by investigating the root cause of the issue and implementing appropriate solutions

Performed routine cleaning tasks such as dusting, mopping, vacuuming, and trash removalMaintained cleanliness and sanitation standards in assigned areas, including classrooms, offices, and restroomsFollowed established procedures for the proper handling and disposal of hazardous materialsAssisted with setup and breakdown of furniture and equipment for special events or meetingsResponded promptly to requests for custodial services from staff members or studentsEnsured that all cleaning supplies were properly stocked and organizedCollaborated with other custodial staff to coordinate cleaning schedules and assignments