Errick L Walker Email & Phone Number

Louisville, Kentucky Area

• Analyzed sales data to help drive brand growth with customers through increased sales and the acquisition of new space and displays.• Established and maintained effective customer relationships to initiate and maximize sales in retail to ensure client retention by exceeding expectations with new and current customers.• Investigated, created and followed through on all growth opportunities including soliciting new customers to grow market share on strategic brands by selling and supporting incremental displays and the generation of new leads to solicit new business within the route territory.• Executed world class merchandising to maximize sales and shelf space within existing accounts and when soliciting new customers.• Responsible for taking and maintaining proper inventory counts and placing product orders using a hand-held device as well as servicing customers in accordance with customers’ established service frequency patterns.• Utilized the order management tools (order management program, promotional and holiday planning information) while making independent ordering decisions to ensure optimal orders are being placed for each customer to ensure adequate and fresh products are being sold and delivered.• Conducted daily route settlement procedures to account for all products, invoices, and cash.• Drove company route truck safely; safely loads and unloads the truck.• Correctly completed DOT logs and submits other documentation and paperwork

Louisville, Kentucky Area

Managed, controlled and oversaw the logistics of day to day operations of pickup and delivery service for 24+ employees. • Bought and sold delivery routes.• Conducted weekly staff meetings for safety, training and any business relations.• Managed and processed payroll on a weekly basis.• Responsible for recruiting and new hire on boarding.• Drove pickup and delivery routes when necessary.• Conducted driver road testing.• Periodically monitored Fed-Ex Tracking and Service System and ensured good service numbers and all shipments were picked up and delivered on time. • Processed, managed and maintained human resource by preparing, planning, updating, implementing, and evaluating personnel policies, procedures and practices relating to employee relations, employee and organizational development and related HR duties. • Oversaw safety and accident reporting. • Administered FMLA cases, workers compensation, employee benefits, new hire orientation and processing, verification of employment.• Educated and distributed benefits program to employee and act as liaison between employees and insurance providers to resolve benefit related problems, questions and issues.• Planned, developed and implemented employee development and training. Address and track disciplinary action and correction, employee scheduling.• Tracked and monitored employee time and attendance. Maintain DOT inspections, maintenance and tracking logs for trucks.• Resolved employee conflict and resolutions.• Reinforced standard contractor operating procedures outlined by Fed-Ex Inc.

Louisville, Kentucky Area

• Managed and handled the daily operations for routes and employees.• Maintained good service numbers and insured all shipments were picked-up and delivered on time.• Drove pickup and delivery routes to business and residential customers.• Handled the day to day logistics and reported information to immediate upper management.

Louisville, Kentucky Area

• Managed all aspects of a high-volume supply chain operation in 4 different cities surrounding the Louisville, KY area. • Provided overall leadership in the areas of operational performance, P&L management, customer relations, employee development and continuous improvement. • Worked with the local on-site managers on day to day business needs; as well as traveled weekly to managed and maintained successful operations in the other cities. • Ensured customer/vendor contract requirements were administered and enforced and monitored service levels and ensured that performance statistics meet customer and vendor contractual requirements • Maximized the performance of the inventory management system and ensured care, custody, and control of customer inventory; productivity and space utilization; accuracy (to floor and customer book); and proper utilization of information technology \; developed and achieved agreed budget, revenue, profit (P&L) for inventory management system• Provide a safe, secure, clean and fair work environment for associates • Conducted employee performance reviews, development and/or succession planning as appropriate • Ensured inventory system to the routines outlined in the site interaction matrix and standard operating procedures• Ensured company policies are communicated, administered and enforced (i.e. accounting, operational, regulatory and administrative) • Took an active leadership role in managing turnover to the appropriate level among hourly and management staff• Ensured the associates have proper access to the necessary tools to perform their assigned duties and that the tools are routinely accounted for and adequately maintained • Executed workshop action plans, projects and best practice sharing / implementation • Took an active role in site workload planning and volume forecasting (i.e. staffing, equipment, space)

Education record

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