As a Solution Consultant at Masiello, I provide independent, print-based solution support to clients across various industries, ranging from education to finance. With over 20 years of experience, I have developed a strong expertise in printers, networking, and wireless networking, as well as a Cisco CCNA certification and multiple solution qualifications including Equitrac, PaperCut, AutoStore and uniFLOW. My mission is to deliver high-quality, customised, and timely solutions that meet the client's needs and expectations, and to build long-term relationships based on trust and satisfaction. I have a proven track record of successfully implementing complex and challenging projects across multiple environments. Additionally, I have built and managed a professional services department from scratch, demonstrating my leadership, communication, and problem-solving skills. Always ready to take on new challenges and opportunities, and to work with a team that shares my passion and work ethic.