Errol Thomas Email & Phone Number

Fort Worth, Texas, United States

Fort Worth, Texas, United States

Dallas-Fort Worth Metroplex

Arlington, Texas, United States

• Used Linux Command Line to navigate directories, set up files, and permissions.• Utilized LS, CP, echo, NANO, CHMOD, etc. to perform Shell Scripting commands.• Operated and managed networks, software, hardware, routers (wireless), switches, and CAT 6 cables (cut, splice, and crimp).

Fort Worth, Texas, United States

- Prepare the work area, ensuring all necessary support equipment and materials, including labels, trays, and other containers, are in place. - Delegate one or more sortitions of outgoing and/or incoming mail using the appropriate sort program or manual distribution scheme. - Perform all of the following duties: loads mail onto automated equipment, culling out non-processable items; enters sort plan and starts equipment; monitors flow of mail to ensure continuous feed; sweeps separated… Show more - Prepare the work area, ensuring all necessary support equipment and materials, including labels, trays, and other containers, are in place. - Delegate one or more sortitions of outgoing and/or incoming mail using the appropriate sort program or manual distribution scheme. - Perform all of the following duties: loads mail onto automated equipment, culling out non-processable items; enters sort plan and starts equipment; monitors flow of mail to ensure continuous feed; sweeps separated mail from bins/stackers, and stops equipment when distribution run or operation is completed. - Run machine reports, clears jams, and contact maintenance for assistance when required. Show less

- Maintained above excellent standards greeting and assisting customers as needed to maintain the highest level of customer service.- Performs general store operational duties including cashiering, customer service, truck unloading, stocking, merchandise recovery, and light cleaning or maintenance as assigned. - Maintained and operates point-of-sale systems efficiently and accurately. Drove customer loyalty program participation, including sign-ups and rewards processing at check-out… Show more - Maintained above excellent standards greeting and assisting customers as needed to maintain the highest level of customer service.- Performs general store operational duties including cashiering, customer service, truck unloading, stocking, merchandise recovery, and light cleaning or maintenance as assigned. - Maintained and operates point-of-sale systems efficiently and accurately. Drove customer loyalty program participation, including sign-ups and rewards processing at check-out. Show less

Eglin Air Force Base, Florida

- Directly responsible for meeting established enrollment goals through the implementation of strategic written, electronic, and telephone personalized and customized communication.- Recruiting student prospects by generating leads through building corporate relationships.- Receive inbound calls to interview and recruit new students for enrollment.- Manage the enrollment process to include coordination with other internal departments while meeting my specific enrollment… Show more - Directly responsible for meeting established enrollment goals through the implementation of strategic written, electronic, and telephone personalized and customized communication.- Recruiting student prospects by generating leads through building corporate relationships.- Receive inbound calls to interview and recruit new students for enrollment.- Manage the enrollment process to include coordination with other internal departments while meeting my specific enrollment goals.- Successfully communicated with outside vendors to assist in the job placement of 10 graduating students.- Applied administrative corrections and formatting on applications for academic admission. Show less

- As an ALIMSM I Coordinated with other department heads, managers, supervisors, and vendors to solicit cooperation and resolve problems.- Responsible for delegating ongoing maintenance, hardware, network, and software security for nine squadrons, technical support, and resolution techniques to solve users with technical information difficulties.- Managed the Naval Tactical Command Support System platform servers, a $772 million system that houses around 12,000 users at any given time… Show more - As an ALIMSM I Coordinated with other department heads, managers, supervisors, and vendors to solicit cooperation and resolve problems.- Responsible for delegating ongoing maintenance, hardware, network, and software security for nine squadrons, technical support, and resolution techniques to solve users with technical information difficulties.- Managed the Naval Tactical Command Support System platform servers, a $772 million system that houses around 12,000 users at any given time. This Linux server running a Sun Oracle Database which servers require data backup and storage, security signature updates, hardware installations, and software patches. These systems are also constant monitoring of the user to ensure data and network security.- Managed Naval Support Fleet Array server's platform. A billion-dollar DoD program of Microsoft servers, which was in a high availability status. This system is used in all 24/7 operations. These series of Windows cluster machines connected users to technical publications and data analysis programs for aircraft maintenance.- Across multiply military installation I was responsible for high levels of IT systems performance of my junior military members.- Responsible for the ongoing maintenance and future planning needs of the squadron.- Install applications and software patches for desktop applications and solve desktop issues.- Answer user inquiries regarding computer software or hardware operation to resolve problems.- Oversee the daily performance of computer systems.- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. Show less

Iwakuni, Japan

Maintained a 99% availability of the NALCOMIS and R-Supply server systems during normal and unscheduled maintenance for 6 monthsInitiated, managed, tracked and preformed trend analysis on 250 maintenance actionsPlanned and coordinated replacement of 300 obsolete computers with upgraded systems increasing the squadron’s technical efficiencyProvided direct technical and administrative support between commercial enterprise network and squadron users.

Afghanistan

Supervised and mentored personnel as the Quality Assurance NCOIC.Supported and maintained 300 IT assets consisting of unclassified and secret computers, printers, telephones and scanners connected to multiple networks.Installed CENTRIX IT components within the squadron to communicate with foreign allied coalition military services.Maintained availability of the maintenance and supply servers to the flying squadrons, maintenance and supply departments within the squadron.

Beaufort, South Carolina

Provided technical support for 375 computer assets within the squadron and supported six aviation flying squadrons.Implemented and executed the department’s mentorship program.Served as the department’s squadron’s Marine Corps Ball representative.Entered commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment.Answered telephone calls to assist computer users encountering problems.Recorded information… Show more Provided technical support for 375 computer assets within the squadron and supported six aviation flying squadrons.Implemented and executed the department’s mentorship program.Served as the department’s squadron’s Marine Corps Ball representative.Entered commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment.Answered telephone calls to assist computer users encountering problems.Recorded information such as computer operating time, problems that occurred, and actions taken.Operated spreadsheets programs and other types of software to load and manipulate data and to produce reports.Oversaw the operation of computer hardware systems, including coordinating and scheduling the use of computer terminals and networks to ensure efficient use.Loaded peripheral equipment with select materials for operating runs, or oversee the loading of peripheral equipment by peripheral equipment operators.Typed command on keyboard to transfer encoded data from memory unit to magnetic tape and assist in labeling, classifying, cataloging and maintaining tapes.Cleared equipment at end of operating run and review schedule to determine the next assignment.Installed and repair network cables, including fiber optic cables.Documented help desk requests and resolutions. Assisted in the initiation, management, tracking and completion of maintenance actions.Coordinated and assisted in the addition, modification and or deletion of user accounts.Responsible for the monitoring and auditing of user’s permissions to network platforms.Served as the departments, technical training supervisor.Served as squadrons motorcycle club secretary, responsible for keeping the details of all the meetings and keeping in accountable for all the members and their information confidential. Managed information technology assets and oversaw information technology purchase components in support of the aviation squadron. Show less

• Answered user inquiries regarding computer software or hardware operation to resolve problems.• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.• Installed and performed minor repairs to hardware, software, peripheral equipment, following design or installation specifications, and installed and repaired network cables, including fiber optic cables.

Penetration Test

Bachelor'S Degree, Non-Profit/Public/Organizational Management