In my role as Community Manager at Netmarble US, I was responsible for managing, planning, and implementing social media and communication strategies that drove engagement and fostered a strong community for various game titles. This involved creating compelling text, image, and video content for all social and business accounts while monitoring, tracking, and reporting on audience feedback and reviews.Key responsibilities included testing and analyzing new strategies to keep the digital community engaged, as well as implementing boosted marketing campaigns to support community growth through tools like Google Analytics, Emplifi, and Facebook Analytics. I supported titles such as Seven Knights, Koongya Draw Party, Seven Deadly Sins: Grand Cross, ManaStrike, Marvel Future Fight, BTS World, Marvel Future Revolution, and Ni no Kuni: Cross Worlds.Key Achievements: • Successfully contributed to the launch of Ni no Kuni: Cross Worlds, which achieved the #1 Free Game spot in the App Store. • Supported Marvel Future Revolution, recipient of a 2022 Apple Design Award, by developing community strategies that celebrated the game’s high-quality experience. • Fostered audience growth through data-driven community engagement tactics, enhancing the gaming experience and expanding user retention across multiple platforms.

In my role as a Content Producer, I was responsible for producing, creating, arranging, and editing multimedia content—including written, audio, video, and visual materials—published across multiple platforms such as live broadcasts, websites, and other digital channels. Staying current with industry trends, I aimed to deliver engaging content for Netmarble, South Korea’s leading mobile gaming company, supporting titles like Seven Deadly Sins: Grand Cross, King of Fighters Allstar, A3: Still Alive, Marvel Future Fight, Marvel Future Revolution, Ni no Kuni: Cross Worlds, and unreleased projects. My work encompassed IPs from renowned franchises, including Marvel, Studio Ghibli, NBA, Netflix, SNK, and Kodansha.Key Contributions: • Scriptwriting & Storytelling: Crafted unique scripts using licensed IPs to drive in-game event promotions and boost sales. • Collaboration & Asset Creation: Partnered with creative and production teams to develop multimedia assets that fostered strong audience engagement. • Data-Driven Content Strategy: Monitored and analyzed content metrics—including views, clicks, purchases, and shares—to refine content and optimize the overall content marketing strategy. • International Workflow Efficiency: Established streamlined processes for video content approval by IP stakeholders, ensuring smooth releases for game launches, weekly updates, and live broadcasts, and minimizing delays.

At Dark Heritage Tattoo Gallery, I provided essential administrative support, helping to ensure smooth daily operations in a creative, client-centered environment. My role involved client coordination, appointment scheduling, and assisting with inquiries, all of which helped strengthen client relationships and enhance their experience.Key Responsibilities and Skills • Calendar Management: Scheduled and maintained the gallery’s calendar, optimizing appointment bookings and ensuring time efficiency for artists and clients. • Client Relations: Managed client inquiries through email, phone, and in-person, providing relevant information and fostering a welcoming environment. • Deposits and Payments: Processed and recorded deposits for appointments, handling payments with precision and confidentiality. • Team Support: Collaborated with team members to meet gallery goals and support the gallery’s mission.Skills Acquired • Talent Booking • Appointment Scheduling • Payments Processing • Administrative Assistance • Customer Relationship Management (CRM) • Customer Retention • General Administration

Since 2014, I’ve embraced a variety of side hustles, including driving for Uber and Lyft, delivering through DoorDash, Postmates, and Uber Eats, and providing pet care with Wag. These roles have allowed me to gain a deep familiarity with the Los Angeles area, cultivate adaptability, and develop a strong commitment to customer satisfaction and service efficiency. Each experience has taught me valuable lessons in time management, problem-solving, and client engagement.

App3rl was my first personal and lifestyle brand, born from a deep desire to create something meaningful that blended art and fashion. It marked my initial journey into branding and entrepreneurship, setting the foundation for my current project, 3RL. Although the ambition was there, limited funding prevented me from fully realizing App3rl’s potential. Nonetheless, the experience was instrumental in shaping my current path as a creator, teaching me invaluable lessons in resilience, brand development, and artistic vision.Key Responsibilities and Achievements • Product Design: Created men’s and women’s apparel collections, spanning casual wear, sportswear, and outerwear. • Manufacturing & Sourcing: Visited manufacturers and trade shows to sample fabrics, research materials, and establish connections. • Brand Development: Selected fabrics, colors, embellishments, and styles to define the brand’s aesthetic, crafting a unique and cohesive look for each garment or accessory. • Marketing & Sales: Marketed products to clothing retailers and consumers, cultivating an early customer base and exploring direct-to-consumer strategies. • Production Oversight: Managed the production pipeline, ensuring quality and consistency across all designs from conception to completion.Notable Products: • Apparel: Designed shirts and hats as part of the brand’s core line. • Accessories: Created unique lapel pins and produced various artworks, enhancing the brand’s identity and appeal.

As General Manager at Stadium House of Rock, I was responsible for overseeing all business operations, from managing personnel to elevating the company’s community presence. This role allowed me to enhance my skills in business management, community engagement, and brand development.Key Responsibilities and Achievements • Team Management: Scheduled, hired, and evaluated performance for a team of 10 musicians, fostering a collaborative and high-performing environment. • Client & Community Engagement: Built relationships with clients, local government, and community organizations to strengthen the company’s image and reputation. • Event Coordination: Organized recording sessions, promotional events, and quarterly musician showcases, providing platforms for local talent and enhancing brand visibility. • Virtual Class Expansion: Developed and promoted virtual classes to broaden the company’s reach and increase engagement. • Marketing & Social Media Strategy: Created and executed targeted marketing strategies, including building a local social media presence through data analytics and research to identify growth opportunities. • Enrollment Growth: Increased student enrollment from 30 to 120 students, contributing to the company’s revenue growth and community impact.Skills Acquired • Business Operations • Community Engagement • Event Planning • Digital Marketing & Social Media Management • Team Leadership • Client Relationship Management

As the co-owner of N33dFill, an online retail business, I managed all aspects of operations, including marketing, bookkeeping, purchasing, and quality assurance, achieving an average of $500 in monthly sales. I handled inventory acquisition, market research, and international shipping, as well as customer service and web design. Actively participating in seller groups and local business community events, I successfully maintained a high customer feedback rating and developed expertise in e-commerce management, client relations, and digital marketing.

As Talent Manager for the artist “Lewy,” I managed all aspects of his professional schedule, including meetings, studio time, tour dates, and public appearances, allowing him to focus on writing and recording music at a high standard. I handled press and TV inquiries to elevate his public profile and developed his personal brand through targeted social media strategies and campaigns. This role deepened my expertise in artist management, brand development, and media relations.

In my role as Product Specialist, I attended conventions to drive brand awareness, provided in-depth product demonstrations, and delivered exceptional customer service. My responsibilities included tracking inventory, coordinating with carriers for bulk orders from Hong Kong, and reporting shortages to the sales team.

As Social Media Manager, I developed and implemented strategies to enhance brand awareness and maintain a positive online reputation. I managed the creation and publication of high-quality content, scheduled campaigns through an editorial calendar, and promoted content via social advertising. This role honed my ability to align social media strategies with company goals and audience engagement.

As a freelance Production Assistant and Boom Operator, I supported various small film sets by assisting with on-set logistics, coordinating equipment, and ensuring smooth production workflows. My responsibilities included managing audio capture as a Boom Operator, setting up sound equipment, and closely collaborating with the crew to maintain audio quality. This role deepened my understanding of film production dynamics and enhanced my skills in both production support and sound operations.

As a line cook for The Greasy Wiener Food Truck, I prepared our handmade all-beef hot dogs (including award-winning chili dogs and LA street dogs), brats, and specialty fries, flash-fried New Jersey-style. The truck served a wide range of clients across Greater Los Angeles and surrounding counties, catering to special events, corporate lunches, and fundraisers. This role allowed me to hone my skills in high-paced, mobile kitchen environments.

As a cook at Passion Cafe & Lounge, I specialized in preparing a variety of dishes, focusing on falafel, Persian, Iranian, and Mediterranean cuisine. This role deepened my culinary skills and gave me hands-on experience with diverse ingredients and cooking techniques in Mediterranean-inspired dishes.

As Office Manager at Company Napoleon, a startup specializing in services for recovery centers and mental health professionals, I managed employee timesheets for payroll, cultivated strong relationships with business partners, clients, and vendors, and coordinated with graphic designers to ensure projects met deadlines. I initially began as a courier, quality-checking and delivering printed materials to clients. This role allowed me to develop valuable skills in team coordination, client relations, and operational management in a dynamic startup environment.

As a Live Sound Engineer at Beyond Baroque Literary Arts Center, I provided comprehensive audio support for performances and events. My responsibilities included equipment setup and takedown, conducting sound checks, and recording speeches, music, and other sounds. I maintained recording logs, mixed and edited audio using sound boards, collaborated with producers and performers to achieve the desired sound, and monitored equipment for repairs and testing. This role deepened my expertise in live audio engineering, sound mixing, and event production.

As Social Media Manager and a founding member of Art.Official.Intelligence, I played a key role in establishing the company’s digital presence and voice. I managed all social media channels, coordinated with department managers to ensure timely and compliant content, and helped shape the brand’s identity. This experience was instrumental in my career, empowering me with skills in social media strategy, brand management, and startup growth—an invaluable foundation that fueled my transition into future social media roles.

As a Student Intern at 17 Hertz Studios, I supported recording sessions by setting up and checking equipment, prepping rooms, and ensuring a seamless experience for clients. I maintained equipment logs, managed the studio calendar, scheduled appointments, and provided guidance on studio policies and equipment use to first-time clients. I also handled post-session cleanup and studio take-down, gaining valuable experience in studio operations and client relations.

At RSM Creative, I served as a Personal Assistant, behind-the-scenes videographer, and appeared as an extra in multiple music videos. Over two years, I gained hands-on experience in film production, supporting various music video projects across the Greater Los Angeles Area. My responsibilities ranged from assisting on set to capturing behind-the-scenes footage, contributing to the creative and operational aspects of each production.

As a Technical Consultant for The Hub: by Hrldry, an art gallery, vinyl record store, and event space, I contributed to the successful launch of the physical location and supported various events. I worked closely with the owner to plan, set up, and manage event logistics, ensuring a seamless experience for attendees and establishing a welcoming environment for the community.

As an Independent Contractor for Skilloop, I provided on-location audio recording services and managed post-production audio editing and mixing. This role honed my technical expertise in audio production and post-editing, allowing me to deliver high-quality sound for various projects in the Greater Los Angeles Area.

As an Audio/Video Cage Technician at The Art Institute of California - Los Angeles, I managed the reservations, checkouts, and returns of film and audio equipment and studios for campus use. My role included inventory management, troubleshooting, and repairs for various technology equipment. I provided hands-on training in using high-definition video cameras, lighting, grip, microphones, recorders, and other essential film and audio tools. Additionally, I organized student reservations both digitally and on paper, maintained the WebCheckout digital system, and managed soundstages and studios. I also assessed, calculated, and documented fines related to equipment lateness, damage, or misuse. During peak times, I led other staff members on special projects and oversaw counter operations, ensuring efficient and effective service for all students and staff.

As a Marketing Coordinator for the American Red Cross, I was responsible for implementing and managing marketing and advertising campaigns. I supported these efforts by assembling and analyzing sales forecasts, preparing comprehensive marketing strategies, plans, and objectives, and organizing promotional presentations. My role also included maintaining and updating calendars to ensure alignment across initiatives and campaigns. Through this role, I strengthened my skills in strategic planning, campaign execution, and cross-functional collaboration, contributing to the organization’s mission to reach and engage the community effectively.

As a Machine Operator at Ray W Johnson Machine Shop, I was responsible for manufacturing small tractor parts, including precise measurement, cutting, sanding, and drilling tasks. I also ensured the shop was maintained, taking on sweeping and cleaning tasks. This role required attention to detail, resilience, and adaptability in a hot and challenging environment.

Starting as a Fry Cook at Burger Hut and progressing to Line Cook and eventually Shift Supervisor, I gained hands-on experience in fast-paced kitchen operations and team leadership. In this role, I supervised daily operations, managed shift schedules, and ensured food quality and safety standards were consistently met. My time at Burger Hut honed my skills in team management, customer service, and efficient workflow coordination in a high-demand environment.www.burgerhut.com