Errol Thomas .Jr Email & Phone Number

Enterprise Resource Planning (ERP) System Project | Aug 2018 – Mar 2019Successfully managed the full project lifecycle of a new £50,000 ERP system implementation.Key accomplishments included:􀀁 Addressed inventory management challenges by conducting thorough business assessments. Collaborated with cross-functional team to identify and document the essential functionalities for the system’s success.􀀁 Developed and maintained a comprehensive project plan, including an established budget of £50,000, a well-defined timeline, scope, and resource allocation.􀀁 Facilitated communication and collaboration with the selected ERP system vendor, keeping them well-informed and aligned with the project's goals and objectives. Weekly meetings and tracking of project metrics ensured that the project was completed on schedule, within budget, and to the agreed specifications.Near Field Communication (NFC) Android Application Project | Feb 2015 – Aug 2015􀀁 Led the development of the world's first configurable NFC industrial infrared temperature sensor by writing the Java code for the Android application.ATEX Quality System for Explosive Equipment Manufacturing Project | Apr 2014 – Sep 2014􀀁 Managed the project which achieved ISO/IEC 80079-34 certification, an international benchmark for the manufacturing of explosive measurement equipment within 5 months, resulting in the company gaining access to new market segments in the European Union, North America, and Japan, and increased revenue of 5% annually.

Business Process Transformation Project􀀁 Conducted a review of business processes and designed and implemented a robust company-wide quality transformation program that achieved certification to the international quality management system standard ISO 9001 within 9 months.􀀁 Established a culture of quality excellence by implementing manufacturing best practices such as 5S and lean techniques. Trained employees on quality standards and procedures using a combination of classroom training and on-the-job training. Created and implemented a quality policy and manual that was aligned with the company's overall business goals. The quality system led to a reduction in warranty returns dropping below 1%.􀀁 Streamlined the customer returns process, resulting in a 70% reduction from 10 days to 3 days, in the turnaround time and improved customer satisfaction.􀀁 Introduced and tracked key performance indicators (KPIs) such as customer satisfaction, production efficiency, and first-pass yield, which led to an analytical approach to decision-making and improved business performance.