Erica Miller Email and Phone Number
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With 11+ years of experience in the real estate industry, I am a motivated and creative leader who strives to create extraordinary experiences for my clients and team. As a Senior General Manager at Bridge District, a lease-up community in an emerging market, I oversee the operations and a team of 28 employees, ensuring adherence to local and federal laws, maintaining building and records, and creating yearly operational budget.I am passionate about expressing my creativity and sharing ideas on how to improve the quality and value of our services. I have a strong background in hospitality and luxury, as well as interpersonal communication and public relations. I am also an active member and co-chair of the LGBTQ+ ERG at Bozzuto. I am always looking for new opportunities to learn, grow, and collaborate with others who share my vision and values.
Bozzuto
View- Website:
- bozzuto.com
- Company phone:
- 301-220-0100
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Senior General Manager At Bridge DistrictBozzuto Nov 2024 - PresentGreenbelt, Md, Us• Oversee lease-up and operations of Stratos, Poplar House, and Alula at Bridge District, including 757-apartment homes and ground floor retail, in emerging market for Redbrick LMD.
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General Manager At City RidgeBozzuto Feb 2022 - Oct 2024Greenbelt, Md, Us• Oversee operations of four community, 690-apartment home, lease-up in emerging marketand a team of 32 employees for Roadside Development and North American SekisuiHouse.• Nominated 2024 Bozzuto Management Awards Property Manager of the Year.• Analyze market trends and apartment premiums to establish sub-market leading askingrents.• Consistently evaluate and execute creative marketing strategy, including a robust prospectevent calendar, resulting in absorption of 30 move ins per month.• Implement Bozzuto Standards during property set up and operations.• Received 2024 Bozzuto Management Awards Standards/5 Star Award for excellence.• Maintain positive resident experience resulting in average retention rate of 60%.• Develop employees and champion career growth resulting in eleven promotions team wide.
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Multi-Site General ManagerBozzuto Dec 2021 - Feb 2022Greenbelt, Md, Us• Oversee operations of 487-apartment home, 91,000 square foot retail, mixed-use communitywhile colleague was on maternity leave with 18 employees for MRP Reality.
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General Manager At The BatleyBozzuto Mar 2020 - Nov 2021Greenbelt, Md, Us• Oversee operations of 432-apartment lease-up community following management change during global pandemic and a team of 14 employees for Trammel Crow Residential and PGIM.• Ensure adherence to local and federal laws during public health emergency. • Maintain building and records for swift due diligence during property sale.• Create yearly operational budget and consistently beat NOI projection.• Negotiate renewal leases at a consistent 60% retention.• Became Event Lead and founding member of LGBTQ+ ERG March 2020.• Became Co-Chair of LGBTQ+ ERG September 2021.• Participated as panelist for Bisnow’s Kind Places amenity design webinar.
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General Manager At Cathedral CommonsBozzuto Sep 2018 - Apr 2020Greenbelt, Md, Us• Manage operations of entire mixed-use, mid-rise community and a team of 10 employees.• Create yearly operational budget.• Manage 125,000 square feet of retailers including Giant, CVS, Starbucks, and 21 additional national and local retailers.• Maintain a 74% retention rate.• Became Diversity and Inclusion Forum Ambassador February 2019. • Cathedral Commons awarded Elite 1% Online Rankings by J Turner Research 2018 and 2019.
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Assistant General Manager At The ApolloBozzuto Oct 2016 - Sep 2018Greenbelt, Md, Us• Manage and motivate team of 10 to lease up brand new development while consistently obtaining market leading rental rates.• Create and maintain relationships with local businesses and organizations. • Execute a robust events calendar (100+ events annually) for both residents and prospective residents.• Manage 40,000 square feet of retailers including Whole Foods, WeWork, and 6 additional local retailers.• Assist in leasing up a brand-new, mixed-use, market-leading building in emerging Washington, DC neighborhood• Support outreach initiatives that effectively market/promote the property.• Understand the current sub-market and mentor others to ensure their comprehension.
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Resident Manager At Senate SquareBozzuto Feb 2016 - Oct 2016Greenbelt, Md, Us• Manage Resident Relations.• Manage resident event planning activities.• Coach and motivate sales team to meet or exceed occupancy targets by driving an aggressive sales effort.• Create and manage marketing and outreach programs.• Ensure all deposit accounting is completed in a timely fashion.• Maintain a high performing, customer focused team.- Promoted from Leasing Manager to Resident Manager February 2016
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Leasing Manager At Senate SquareBozzuto Apr 2015 - Feb 2016Greenbelt, Md, Us• Manage Leasing Team of two employees.• Lead social media initiatives to connect and engage residents.• Foster partnerships with community businesses.• Generate and manage new prospects.• Plan and execute monthly community events.• Market and sell apartment community leases.- Promoted from Sales and Marketing Associate to Leasing Manager April 2015- Named Onboarding Advisor April 2015- Named Social Media Ambassador September 2015
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Sales And Marketing Associate At Senate SquareBozzuto May 2013 - Apr 2015Greenbelt, Md, Us• Deliver timely and remarkable customer service to community residents.• Generate new leases and conduct tours of the apartment community.• Support efforts to partner with nearby businesses, events, and other local organizations.• Help create engaging social media initiatives to connect residents and manage posts.• Play a key role in resolving resident concerns and issues.- Awarded Outstanding Sales and Marketing Associate 2014 as the 4th in sales throughout the company.
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Freelance Content Marketer/Creative ContributorRock Creek Social Club Jan 2016 - Oct 2016• Revise pitch decks to evoke urgency and highlight value.• Research potential clients to craft messages that are inline with their beliefs and values.• Consult on potential growth and revenue opportunities for Rock Creek Social Club.• Craft copy for company materials such as their website, media kit, etc. -
Media And Public Relations ManagerProject Overlord Systems Inc. Dec 2014 - Oct 2015Baltimore, Maryland, Us• Manages brand, corporate, and executive communications for Project Overlord, the first patiented, anti-theft, security system for wheeled vehicles of all types.• Serve as chief spokesperson for online, print, TV, and radio interviews.• Consults on social media, crisis, and internal communications.• Manages company website and all web content.• Reports to CEO and Ownership Board. -
Social Media Marketing ManagerMission:Bars Sep 2014 - Sep 2015• Write copy for Facebook, Twitter, and Instagram.• Create social media campaigns to engage current and prospective consumers.• Respond to consumers’ comments on social media platforms.
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Lifeguard InstructorJeff Ellis Management Feb 2011 - Feb 2015Orlando, Florida, Us -
National Staff AuditorJeff Ellis Management Feb 2012 - Apr 2013Orlando, Florida, Us• Ensure Ellis facilities follow the Comprehensive Aquatic Risk Management Program• Perform safety inspections nationally for aquatic facilities through observation, skills testing, and administrative evaluation.
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Resident AdvisorHulbert Hall Residential Life, State University Aug 2009 - May 2012• Encourage and maintain an inclusive community in residence hall and on campus• Create educational and recreational events for residential hall and campus community - Organized SUNY Oneonta’s first AIDS Awareness Walk Fall 2010 - Received Multicultural Inclusion and Diversity Challenge Programming Award Spring 2011 - Received Programming Excellence Award Fall 2011 - Received Program of The Year Award 2011-2012
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Office AssistantGraphics Mar 2006 - Dec 2011- Assembled mailings and booklets- Filed paperwork- Assisted in various graphic printing jobs
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Lifeguard SupervisorSplashdown Beach May 2008 - Aug 2011Fishkill, Ny, Us• Manage Lifeguards and aquatic park operations- Promoted from Lifeguard to Lead Lifeguard Summer 2010- Promoted from Lead Lifeguard to Supervisor Summer 2011- Licensed Ellis and Associates Lifeguard Instructor March 2011
Erica Miller Skills
Erica Miller Education Details
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Suny OneontaPublic Relations
Frequently Asked Questions about Erica Miller
What company does Erica Miller work for?
Erica Miller works for Bozzuto
What is Erica Miller's role at the current company?
Erica Miller's current role is General Manager @ Bridge District with Bozzuto | Operations, Team Leadership.
What is Erica Miller's email address?
Erica Miller's email address is er****@****ail.com
What is Erica Miller's direct phone number?
Erica Miller's direct phone number is +184551*****
What schools did Erica Miller attend?
Erica Miller attended Suny Oneonta.
What are some of Erica Miller's interests?
Erica Miller has interest in Event Planning, Non Verbal Communication, Active Entertainment, Public Relations, Social Media, Civil Rights And Social Action, Interpersonal Communication, Advertising, Promotions, Human Rights.
What skills is Erica Miller known for?
Erica Miller has skills like Social Media, Event Planning, Event Management, Public Relations, Facebook, Leadership, Public Speaking, Customer Service, Microsoft Office, Research, Social Networking, Management.
Who are Erica Miller's colleagues?
Erica Miller's colleagues are Amanda Galuski, Carde' Pennington, Steven Cere, Justin Innamorato, Victor Debiec, Joshua A. Grove, Cam, Kevin Mcfadden.
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