Key Achievements:Improved export efficiency by 20% through process enhancements and streamlined documentation workflows.Boosted client retention by 25% by implementing proactive communication strategies and resolving logistics challenges efficiently.Key Responsibilities:Manage export operations, overseeing the departure of five groupage trailers weekly from the UK to Turkey, ensuring smooth transit and customs clearance.Coordinate with transport companies, fleet… Show more Key Achievements:Improved export efficiency by 20% through process enhancements and streamlined documentation workflows.Boosted client retention by 25% by implementing proactive communication strategies and resolving logistics challenges efficiently.Key Responsibilities:Manage export operations, overseeing the departure of five groupage trailers weekly from the UK to Turkey, ensuring smooth transit and customs clearance.Coordinate with transport companies, fleet managers, and drivers to optimise shipment collections and delivery schedules.Maintain regular communication with clients, providing timely updates on shipment status and addressing any issues.Ensure safety and compliance in handling hazardous goods and customs documentation, mitigating risks during the export process. Show less

Key Achievements:Helped clients tell compelling stories and grow their customer base through engaging video content.Key Responsibilities:Consulted with clients to understand their vision and project goals, translating them into clear plans.Managed all aspects of photography and video production, ensuring client feedback was incorporated.Delivered high-quality visual content on time, bringing projects to successful completion.

Key Achievements:Achieved a 99% on-time delivery rate by efficiently managing schedules and proactively addressing delays across multiple freight operations.Key Responsibilities:Organised and managed the timely collection and delivery of shipments, ensuring smooth operations across various locations.Provided stakeholders with regular updates on shipment status, maintaining clear communication throughout the logistics process.Prepared detailed loading manifests for the… Show more Key Achievements:Achieved a 99% on-time delivery rate by efficiently managing schedules and proactively addressing delays across multiple freight operations.Key Responsibilities:Organised and managed the timely collection and delivery of shipments, ensuring smooth operations across various locations.Provided stakeholders with regular updates on shipment status, maintaining clear communication throughout the logistics process.Prepared detailed loading manifests for the warehouse team to streamline loading and unloading, maximising efficiency and minimising errors.Delivered proof of shipments and ensured prompt invoicing for services rendered. Show less

Key Achievements:Co-produced and presented a strategic business case that identified key process improvements, enhancing operational efficiency and reducing costs.Key Responsibilities:Assisted the Project Manager in leading discovery sessions to uncover business process improvement opportunities, fostering stakeholder collaboration.Developed and maintained a comprehensive RAID log for a CRM tool, identifying risks and creating mitigation plans while tracking assumptions and… Show more Key Achievements:Co-produced and presented a strategic business case that identified key process improvements, enhancing operational efficiency and reducing costs.Key Responsibilities:Assisted the Project Manager in leading discovery sessions to uncover business process improvement opportunities, fostering stakeholder collaboration.Developed and maintained a comprehensive RAID log for a CRM tool, identifying risks and creating mitigation plans while tracking assumptions and dependencies.Gained practical experience with Jira, managing various issue types and sprints to enhance project workflow and efficiency. Show less