Jones IT is hiring in the SF Bay Area and we’re looking for IT Consultants & Network Engineers. If you have anyone you can recommend, please let me know. http://www.itjones.com/jobs/

- GROWTH HACKER: Catalyst for growth of the business from a one man show in 2008 to an 8 person team in 2013 with revenues increasing by 900% over 5 years - BUSINESS DEVELOPMENT: Implemented niche sales and online marketing strategies focused on San Francisco startups after review of business plans which resulted in 300% increase in computers under management, 258% increase in revenue, and 200% increase in profits.- HUMAN RESOURCES: Designed and implemented HR policy and organizational restructuring plan that increased technician capacity by 20%. Recruited, hired, on-boarded, and trained entire 6 additional staff members converted from different industries.- MANAGEMENT: Led 4 person technician team and devised a client centric approach focused on communication and customer service that resulted in 100% customer retention- CUSTOMER SERVICE: Provided clients with cost-effective technology recommendations and IT assessments based on current/future business requirements that reduced clients’ IT costs by 15% average per customer- CRM PROJECT MANAGEMENT: Created standardized detailed documentation on common solutions to technical support processes that reduced Jones IT’s non-billable time by 25% per week

- Created innovative automated procedure by designing a website to replace a bureaucratic 700-page data processing guide book that improved efficiency across nationwide Fed system and transformed the way all twelve Bank Structure Units process data impacting 120 employees- Conducted public speaking seminars to train representatives from all Federal Reserve districts nationwide, which increased accuracy of banking corporate structure reporting in the National Information Database- Served as liaison between bank structure and financial reporting groups which enhanced internal communication and data exchange through the standardization of shared weekly reports with 100% on time reporting record

- Ensured accuracy of research spreadsheets, portfolio evaluations, and subsequent client correspondence, thus reducing errors and limiting the firm’s liability- Assessed new client suitability by facilitating communication between multiple levels in the firm (Compliance, Client Services, Research, Sales, and Trading) leading to faster approvals for new clients- Researched and solved client issues, prepared client instructions, set up accounts and reconciled transfers which increased client retention rates- Produced high-level memos for managers and VPs summarizing problems resulting in expedited resolution

- Summer Session Teacher of Geography and Biology- Founded “School-After-School” study hall program for students lacking safe home learning environments and incentivized homework completion with the reward of basketball at conclusion of sessions, thus generating higher rates of completed assignments- Personally mentored and motivated 12 public school students from low-income/opportunity neighborhoods in New York City in an advising group to help enter and succeed in a college-preparatory high school of their choice

- Supported my father's family business of hauling and gardening services ever since I was born until his retirement, doing everything from: waste removal, recycling, gardening, moving, delivery, truck driving, marketing, advertising, sales, reception, scheduling, accounting, customer service, and advocate for small business- I credit my father for teaching me the entrepreneurial small business values of hard work, perseverance, sacrifice, and empathy. He came to San Francisco via Iraq, Turkey, and Hungary with only $1000 and was able to buy a truck to start his family business that put food on the table and paid my way through school. I am forever grateful and indebted to him.

- Student work-study program- Shift supervisor and customer care manager

- Breakthrough Collaborative (formerly Summerbridge) Math Tutor and Poetry Teacher of at-risk youth, Office Assistant