Ertan M. Email & Phone Number

High Wycombe, England, United Kingdom

Reading, England, United Kingdom

London, England, United Kingdom

• Spearheaded the identification of reporting and insight gaps across product lines, laying the groundwork for a comprehensive insight strategy and roadmap to address them at Hanson Wade.
• Established, standardized, and refined Key Performance Indicators (KPIs) and leading metrics to guarantee consistency and accuracy in reporting across various business domains.
• By leveraging SQL, Power BI, Excel, and proprietary software like Salesforce; created, automated, and consolidated dashboards efficiently in critical areas such as Production, Marketing, Sales, Finance, Customer.
• Collaborated with the Database Manager, Data Engineer, and Salesforce Manager to enhance data quality and streamline processes within the Data Management Office at Hanson Wade.
• Played a pivotal role in initiatives aimed at optimizing Salesforce by identifying and removing unnecessary fields and files, rectifying inaccuracies, and implementing new data fields. These efforts resulted in.
• Provided mentorship and technical guidance to the Insight team, fostering their professional growth, and enhancing their skill set to meet the dynamic demands of the industry.

Reading, England, United Kingdom

• Contributed to the development of the Water Networks Transformation Program (WNTX) by building strong relationships with internal departments, which resulted in successfully delivering the Performance Framework project.
• Carried out meticulous data analysis and collaborative workshops, leading to innovative KPIs and OKRs in the business.
• Leveraged advanced analytics tools including Power BI, SQL, Excel, Power Automate, and SAP to create dynamic dashboards and analyses, significantly enhancing stakeholder visibility and decision-making accuracy.
• Collaborated with data teams to identify the availability, quality, and consistency of data, as well as the suitability of data capture in the new salesforce system.

Reading, United Kingdom

• Provided essential operational and financial insights to senior management by leading the creation of consolidated performance reports and dashboards for finance, inventory, logistics, and incident management.
• As the go-to analyst for complex projects, conducted in-depth analyses of front-end operations using Power BI, and Excel, interfacing with systems such as ORTEC, SAP, and 3rd party software for data extraction..
• Delivered expert assistance to project and program managers with cost/benefits tracking, inventory and logistics analysis, forecasting budget, operational analysis, risk management, process mapping, and implementation.
• Held ownership of producing consolidated reports for strategic projects and initiatives as well as monitoring the performances of key partners.
• Led the development and implementation of the long-term commercial and operational strategic plan and priorities, ensuring plans met company objectives.
• Served as a trusted advisor to project managers, SMEs, and sponsors to provide support with developing effective process solutions to briefed projects. Used Power Automate, Excel, Forms, and SharePoint for process.

Reading, United Kingdom

• Provided support to Strategic Sourcing Managers and Business Partners to deliver cost-effective tender
• Assisted with strategy development by cleansing, collating, and modeling spend and operational data into a structured format, translated findings to produce meaningful insights
• Created commercial models and bid sheets that will serve the future needs of the business
• Applied commercial thinking to perform thorough market research and analysis of tender responses to identify suppliers that will bring the highest possible value to the business

Oxford, United Kingdom

Client Services Analyst is a busy and varied role that involves extensive data analysis and client management. With tight SLAs and ongoing demanding client requests, I have been continually demonstrating exceptional organisational, planning and management skills to meet expectations.The purpose of the role and day-to-day duties were: Managing large volumes.

Oxford, United Kingdom

Working as part of a small team, I used established practices and reporting to correct and align customer data within the electricity industry. I was responsible for determining the root cause of problems with customer data and for taking corrective action. Taking ownership of problems was key as I owned the resolution through to completion. The role.

Wheatley Campus

Oxford, United Kingdom

Bachelor'S Degree, Business And Management, 1St

Access To Higher Education, Business, Distinction

Management Accounting and Finance Marketing Study Skills