Erteza A Abdullah, Mba, Pmp Email and Phone Number

- Lead and manage small, medium, large, strategic and complex critical/non-critical IT projects/programs within Engineering, Quality and Regulatory, Facilities Management, EHS and Learning. Deliver successfully and consistently. - Work with BRMs (Business Relationship Manager) for new projects request from Europe, South America and different regions of US mainland. Engage BRMs, sponsors and business to discuss business requirements, scope change requests, impact/risk assessment and issue resolutions. - Develop program/project schedule with task assignments. Execute global, strategic, acquisition and separation projects, and Phase 0s and POCs. Create executive summaries/proposals and present to key stakeholders and senior management for decision support. Evaluate business solution approaches and complete PMO phase gates and ARB (Architecture Review Board).- Lead, organize, motivate and mentor cross-functional and onsite/offshore teams to consistently and successfully deliver programs/projects overseeing all aspect of program/project management including project accounting/budget following BTS SLC.- Execute custom, hybrid, SaaS and hosted solution projects for application/software development for Regulated (e.g. FDA, SOX), Quality/Validation and non-Regulated systems. Strategic projects - Mylan Separation and St. Jude Medical Integration. Vendor software solution projects - Siemens Desigo CC BMS, ComplyPlus, ISOTrain, EHS GEMS REACH, Thunder Scientific HumiCalc, Lenel OnGuard (badging), Avigilon (Video Security ), Manhattan, Clinician Training DB Phase 0, Audit Management Phase 0, eRCE Phase 0, ViewPoint Upgrade 2.0. - Create and communicate project status reports timely for project team, divisional stakeholders and executive management. Run weekly projects status meeting. Discuss lesson learned with team. Take personal notes for self learning. Maintain strong technical and business functional knowledge.

- Teach four undergraduate courses.--- MGT 330, Management for Organizations--- PRM 300, Introduction to Project Management --- INF 342, Project Quality Assurance--- INF 103, Computer Literacy

- Oversaw a global portfolio of SharePoint and Mobile projects. Champion innovation, agility and flexibility though application development lifecycle and standards.- Conducted discovery meetings, write notes and SOWs for local and global SharePoint and Mobile projects. - Was responsible for estimations, first line of engagement and contracts prior to project start ensuring a smooth transition to the technical delivery teams. - Coordinated with business and vendors to ensure that IT solutions meet the need of business and comply with defined lifecycle and standards.

- Delivered multi-million dollar portfolio of projects managing alignment of stakeholders regarding project goals, deliverables, budgets, priorities, communication plans and success measures.- Executed multiple concurrent large software development projects. Put together charters, estimates, plans, on-boarded teams, performed work assignments, planned/managed/tracked scope, timeline, budgets, risks, release management, escalations, CR, internal/external dependencies, forecast vs. actual, and held regular status meetings with teams/stakeholders/sr. management. Ensured all phases of SDLC were completed with highest quality and were signed off. - Owner and single point of contact for 3 application suites consisting of 11 applications. Recruited, coached, directed and mentored the teams. Performed performance reviews. Ensure SLAs are met.- Setup my department's goals, participated in early fiscal year budget planning and managed 1+ million dollar departmental budget. Trained and mentored team members. Performed yearly reviews. Managed onsite and offshore support teams.- Delivered a patent granted $30mm business benefited mobile device enabled custom software from inception to US main land rollout. - Put together a 3-year high-level migration plan to replace legacy Store Inventory Management systems to SAP platform. Performed vendor evaluations for selecting enterprise retail promotional planning software. Led an enterprise architects team to form a future enterprise architecture model.

- Executed multiple concurrent application development projects using SDLC (Waterfall/Agile) methologies. - Planned/managed/tracked scope, timeline, budgets, risks, escalations, CR, internal/external dependencies, forecast vs. actual, and held regular status meetings. Put together release schedule.- Attained IT departmental support budget during FY planning for Display Scorecard and Merchandising workflow applications. Setup support teams with onshore/offshore models once funds were allocated.

- Delivered IT projects for the $100 million inventory reduction Display Management program. Used SDLC, meeting scope, timeline and budget.- Took ownership of a workflow implementation in Pega Systems as Program Manager. Turned around major workflow implementation issues – re-organized development teams, defined clears objectives, roles and responsibilities. Created systems blueprints aligning more closely to business process blueprints. Delivered the implementation within the newly defined timeline, scope and budget.- Created and presented mockups on iPad for online version of Store Marking Guide. Created and submitted proposals for funding request.

- SME and IT Lead for the strategic FlexStore/CCR Program. -- Performed gap analysis, identified new opportunities, coordinated between Accenture and other Walgreens teams, and contributed to mission and vision statement during the discovery and budget attainment phase. -- Activity participated in $270 million benefit calculation that resulted in 3 year $47 million program funding. -- Led IT work streams for the new low and high volume store formatting; store labor reduction. - Defined and setup a systems integration work flow for the Happy Harry’s store acquisition project, presented project timeline to users and managers from multiple IT and Business organizations. Setup checkpoints and reported results to business and IT management.- Managed and executed concurrent multiple projects (i.e. RxClone, Planogram Shelf-Strips, and Store Item Sequencing) with 30+ million business benefits. Supported projects once in production.- Managed, coached and guided the development teams. Established partnership with user groups.

- Assumed PM role to deliver capital project BDM Publication to revamp existing system. -- Participated in vendor selection, reviewed multiple proposals and made recommendations. -- Performed systems impact analysis, shared details with other systems owners, put together a solution approach, and coordinated multi-functional teams. Planned and tracked the project in MS Project. -- Setup offshore fixed and onsite time & material team to keep budgetary goal inline. -- Delivered project increasing systems capacity – reduced data processing from worst case 2 days to overnight 4/5 hours. - Store Clustering Application a.k.a. Pleiades project to replace JDA’s ICD cluster tool. -- Assumed PM role to deliver this hybrid application. Performed cost/benefit analysis, budgeting, project planning, and on-boarded a cross functional team of developers, QA and contractor SMEs. -- Demoed prototype, reviewed architecture of Java Swing frontend with proprietary Visual C++ clustering engine, Abinito ETL data processing and Business Objects reporting for post analytics. - Facilitated user requirements discussions, designed applications architecture, led other developers.

- Collected user requirements, designed and coded a dynamic planogram in/out items list application using Java Servlet, JSP, Java Bean and HTML. Wrote queries to pull data from an Oracle database.- Wrote Pro-C/Korn Shell batch programs to process and aggregate data for the Assortment Planning application.- Designed, coded and delivered a thick client Subscription Maintenance application using VB6.- Served as VSS administrator, migrated code to production, and supported AutoCAD users.

- Created online help for patient’s vital sign and medication system Chart+ and trained OR users.- Maintained CareVue department web page; created AdHoc reports for users and wrote WinBatch scripts.