Ertuğrul M. Bilgin Email & Phone Number

Turkey

Istanbul, Türkiye

• Training Generative AI systems.
• Making LLMs (Large Language Models) safer, more accurate, and more reliable

Istanbul, Turkey

Expert Consultant for IT and Banking Software Testlng at Ziraat Teknoloji (IT company of the bank Ziraat Katılım)

• Software Quality and Testing full set of features of the mobile banking application “Katılım Mobil” (for Android and iOS) of "Ziraat Katılım" bank. - I detect nearly 25-30 defects for monthly releases of the mobile.
• Business Analyses of Banking Processes of the department Cash Management & Payment Collection at "Ziraat Katılım" bank. - I resolved severe security… Show more
• Business Analyses of Banking Processes of the department Cash Management & Payment Collection at "Ziraat Katılım" bank. - I resolved severe security vulnerability about querying bank accounts of big companies and legal.

Istanbul, Turkey

Expert Consultant for IT and Banking Software Testing at Ziraat Teknoloji (IT company of the bank Ziraat Katılım)

Istanbul

• Consulting for AWS (Amazon Web Services) cloud computing and web architecture.COMPUTER EXPERIENCE & KNOWLEDGE:---------------------------------------------------
• Software Testing, Programming, Database:: - Selenium, Cucumber, SoapUI, Wireshark (capturing network traffic and analyzing packets), JIRA - Unix/Linux shell programming, Java - Oracle RDMS, MySQL, PL/SQL, Cassandra.
• Operating… Show more
• Operating Systems, Internet/Web Technologies: - AWS (Amazon Web Services) Cloud Computing and Architecture - Advanced Unix (Sun Solaris), Linux, Microsoft Windows Family knowledge. - Apache Tomcat application server.
• Data Communication and Computer Networks, TCP/IP protocol, GSM system (Cellular Communication) knowledge
• Advanced usage of MS-Office (Windows) and Open Office (Linux)COMPLETED PROJECTS FOR GSM OPERATORS:-------------------------------------------------The Operators: Vodafone Turkey, Türk Telekom (Avea), Astelit Life.

Istanbul, Turkey

• Building high available and scalable cloud architectures for web applications. Developing "Infrastructure as Code" using Terraform and deploying web applications on AWS Cloud. Making CI/CD pipelines by TeamCity and.

Amsterdam, Netherlands

Sr. Cloud DevOps Engineer (For Triodor - Engineering Branch at Turkey)

Istanbul, Turkey

• DEFINING TEST METHODOLOGIES: Unit, integration, functional, regression, acceptance tests and running the tests for services before going live. Helping in business analysis and requirements of the systems.
• CAMPAIGN MANAGEMENT: Analysis, operations and KPI reporting of push campaigns for millions of subscribers on Application Based Push Notification and SIM Based Push Notification services on cloud and in on-premises.
• AGILE METHODOLOGY: I have been in… Show more
• AGILE METHODOLOGY: I have been in squad teams dedicated to various projects and services with taking advantage of Kanban methodology.
• CRM: Solving customer complaints and problems using CRM tools
• CI/CD (Continuous Integration / Continuous Delivery): Transforming some of our services into microservices using Docker, Jenkins (automation), Maven (building), Kubernetes/OpenShift (PaaS: Platform as a Service), ELK.

Istanbul, Turkey

• Prepare and contribute to RFP and SLA documents for the services to be signed between Vodafone Turkey and vendor companies.
• Operations of IT & telecom services having millions of subscribers with 99,999% service availability for Vodafone Turkey.
• Negotiations with vendor companies for improving and troubleshooting of their services as a "Customer Channels & Mobile Operations" team member.
• Directly in communication with Vodafone Headquarters Global… Show more
• Directly in communication with Vodafone Headquarters Global Operations as single-point-of-contact on behalf of Vodafone Turkey. Show less

Istanbul, Turkey

• Testing (preparing and running functional tests), on-site deployment, integration and support of applications and services for GSM operators on high capacity Unix systems which serve millions of end-users inside and.
• Quality control of software and systems according to BR (Business Requirements) and TLD (Top Level Design) documents prepared by product management.
• Consultation for services & systems for the customers (GSM operators).

Istanbul, Turkey

• Support (24/7), on-site deployment and integration of applications and services for GSM operators inside and outside Turkey like, Turkcell, Avea (Turk Telekom), KKTCELL, Geocell (Georgia), Astelit Life (Ukraine).
• Troubleshooting, software upgrade, platform monitoring, emergency handling, configuration change of several systems running on Unix platforms.
• Project negotiation with the customers (GSM… Show more
• Project negotiation with the customers (GSM operators) after project kick-off. Show less

Istanbul, Turkey

• Management of food corporation as family business (together with university education).