Network monitoring: Proficient in using various monitoring tools to track network performance and trafficTroubleshooting: Strong problem-solving skills and ability to analyze data and identify patterns to quickly and efficiently resolve network issuesCommunication: Effectively communicates with IT staff and users to ensure smooth network operation, including the ability to clearly explain technical concepts and troubleshooting stepsDocumentation: Strong attention to detail and ability to create clear and organized documentation of network configurations and proceduresTechnical support: Strong customer service skills and ability to explain technical concepts to non-technical usersProject management: Ability to organize tasks, set timelines, and track progress in the planning and implementation of new network projects.