Eric Rucker Email & Phone Number

Hickory, Nc, Us

Hickory, Nc, Us

Hickory, Nc, Us

Raleigh, Nc, Us

Garner, Nc, Us

Garner, Nc, Us

Monitor and analyze system security and integrity of the Town Network and Infrastructure. Act as an escalation point for complex issues and problems.Assist other staff members as needed.Manage critical systems and infrastructure.Manage all backup and disaster recovery data.Obtain vendor quotes for Town software and hardware purchases.Assisted with the development and implementation of the employee training program.Conduct IT grant research and application processesing.Provide cross training to new and existing IT employees.Assist with department financial management including purchasing and budget preparation.Serve as the department's primary contact in the absence of the IT Director.

Garner, Nc, Us

Manage virtualized server\client environment.Manage and maintain all applications and servers: VMware vCenter 6.0, Windows Server 2008, 2012 r2 Active Directory, Group Policy, WSUS, Office 365 Directory Sync with Azure, Office 365 Cloud, PowerShell, SQL Server Management. Manage, troubleshoot and install town PC's and equipment. Windows 7 and Windows 10, WYSE Thin Clients, and CISCO IP Phones 7965 and above. Manage the security and integrity of the Town's network and PC's and VOIP systems: Cisco Call manager and Unity, and CISCO Routers 4507 and switches 2960xr.Analyze and mitigate network security threats, viruses, and malware: Fortinet Forticlient endpoint management security suite. Manage firewall settings and policy's. FortiGate 300d and 100d and Cisco ASA 5510. Manage all network storage devices: UCS and Blade Sever Chassis, Netapp and Pure Storage for SMB and Datastores. Manage all backup and disaster recovery data: Utilize Barracuda Backup and Email archiver. Obtain vendor quotes for Town software and hardware purchases.Assist with the development and implementation of the employee training program.Provide cross training to new and existing IT employeesUtilize Lansweeper asset inventory software and help desk ticketing system. Manage ArcView GIS application and database files. SQL and GIS 10.5 - Later.Primary lead on IT projects and initiatives.Primary contact in the absence of the IT Director..

Garner, Nc, Us

Support technology systems in Town departments and provides oversight to planning, installing, repairing and monitoring assigned systems and technologies:Maintain and monitor Town serversAssist with the management of the Cisco Call Manager and Unity systemsAssist with the management of the Microsoft Exchange email platformTroubleshoot any network performance issues and outages (On-Call if needed)Assist in the configuration, modification, and installation of the Town's network connections and virtualized infrastructureAssist with managing users in Microsoft Active DirectoryAssist in hardware and software support for the Town StaffAssist with desktop publishingProvide backup to other IT staff members when neededManage Police hardware and software applicationsMaintain emergency call-box equipmentManage Laserfische document archiving softwareManage networked and stand-alone printers

Master Of Science (M.S.), Information Technology: Security And Assurance

Bachelor Of Science, Information Technology Network Administration, Computer/Information Technology Administration And Management

Bachelor Of Arts (B.A.), Law And Justice