Meet with business teams, technology teams, and vendors, to support collection and assessment of documentation and control evidence. Contribute to and coordinate with functional partners to ensure a holistic view of AI risks. Specializes in prompt engineering, fine-tuning, and algorithm design to provide end-to-end AI solutions. Utilizes a human-centered approach to deliver governed data and AI outcomes that drive real business value. Expertise in leveraging machine learning to achieve measurable results while prioritizing privacy, trust, and security from the beginning to instill confidence in systems.

Website developer, Administrator, Prepared operational and salary budgets.Maintained payroll information by calculating, collecting and entering data. Processed payrolls on weekly basis. Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget. Answer emails, return calls, other duties as assigned.

• Utilize in-depth knowledge of our products to provide technical support to customer inquiries regarding our products.• Analyzed, identi ed, replicated, and documented issues in-house that were previously only reported by customers to aid quality assurance and development teams in quickly resolving high priority customer issues, reducing high priority ticket resolution time by 15%.• Improved internal knowledge base by creating extensive documentation pertaining to product usage, hardware, software, back-end architecture, previous bug xes, as well as the processes used to maintain and restart services.• Supported and maintained internal tools, databases, and coordinated system, software, and rmware updates accomplished through cross- functional collaboration with other teams.• Created internal tools using bash, python, and SQL to better locate, download, and adjust necessary information on a large scale, reducing manual effort.

Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX and JSON coding.Implemented Google-based SEO and ad campaigns to meet budget specifications.Designed, implemented and monitored web pages, plugins and functionality for continuous improvement.Maintained strong B2B, including arranging pricing and delivery structures and managing specific shipment and paperwork concerns.Configured hardware, devices and software to set up work stations for employees.Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.Facilitated company adoption of SpotON POS software and trained employees on usage.Prepared operational and salary budgets.Maintained payroll information by calculating, collecting and entering data. Processed payrolls on weekly basis.Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.Managed cash control and store opening and closing procedures. Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.Minimized on-site cash with frequent deposits and high accuracy in predicting operations. Website & Email, Instagram, TikTok, POS systems, Digital Menu & QR code creation, Google Maps, Apple Maps, WAZE listings, Vendor Negotiation, Scheduling & Payroll. CAD-Landscape design for indoor outdoor & dining.

Ensured team was delivering exceptional customer experienceImplemented new software system for multi-store operations and inventory controlTrained team on new software systemsControlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.Accomplished multiple tasks within established timeframes.Cross-trained existing employees to maximize team agility and performance.Evaluated report data to proactively adjust and enhance operations.Prepared and recommended long-range plans for development of department personnel.Delivered feedback to decision-makers regarding employee performance and training needs.