Director Of Product Management - Cisionone Platform Lead
CurrentStrategic Leadership: I steer a lean team of 7 product managers, architecting the overarching product strategy for Cision’s flagship platform. In 11 months, we completed 2 global market launches and grew to >$5M revenue with projected 80% growth in the next 6 months.Strategic KPI Development: Established platform-specific KPIs like ARR (Annual Recurring Revenue), CRR (Customer Retention Rate), and CLV (Customer Lifetime Value) ensuring tight alignment with our company's overall… Show more Strategic Leadership: I steer a lean team of 7 product managers, architecting the overarching product strategy for Cision’s flagship platform. In 11 months, we completed 2 global market launches and grew to >$5M revenue with projected 80% growth in the next 6 months.Strategic KPI Development: Established platform-specific KPIs like ARR (Annual Recurring Revenue), CRR (Customer Retention Rate), and CLV (Customer Lifetime Value) ensuring tight alignment with our company's overall financial targets. My team's data-driven approach focuses on measuring meaningful customer outcomes, ensuring that every feature is cohesive, empathetic, and customer-centric while also seamlessly integrating with our overarching platform and company goals.Cross-Functional Coordination: In the last five months, I redesigned our feedback system and our release process, enhancing dev team agility in incorporating customer feedback and efficiently facilitating stakeholder alignment. This directly empowered a 100+ person team of Sales, Support, and Marketing to effectively support and sell new features while keeping startup-like speed and agility. Specifically, we reduced “Feature release delays due to commercial teams” by 90%, reduced Go-To-Market release meetings by 50%, and reduced “Feedback processing time” by 70%. Market Trend Vigilance: Through early adoption of new AI and tech advancements, combined with regular hackathons, my team swiftly validates concepts and develops features that address precise market needs. In less than a year, we've launched six industry-first AI-driven features, sharpening our competitive edge. These innovations have played a pivotal role in reaching our growth objectives by enhancing customer workflow efficiency, deepening data insights, and delivering personalized recommendations. Show less