Ervin L. Email & Phone Number

Toronto, Ontario, Canada

● Identifying test cases to be automated and developed automation test scripts using VB.Net and participated in code reviews and enhancement of an existing automation framework● Updating and added framework functions needed for the development of automation scripts● Participate in unit, functional, regression, end-to-end, system and user acceptance testing to ensure that requirements are met● Implement test practices, standards, and processes, troubleshoot test issues, record test results, track and prioritize defects, participate in release decision, and establish measures of test efficiency, effectiveness, and product readiness● Analyze software issues to determine root causes and provide detailed reports or enhanced suggestions to QA Lead and document defects in the issue-tracking system● Participate in business requirement gathering to address opportunities and challenges● Collaborate with business and engineering teams to understand product requirements to ensure that they are implemented correctly

Toronto, Ontario, Canada

● Implement test practices, standards and processes, troubleshoot test issues, record test results, track and prioritize defects, participate in release decision and establish measures of test efficiency, effectiveness and product readiness● Document software defects in the issue-tracking system● Ensure the business acceptance tests exit criteria are met prior to implementation and support UAT/Production Acceptance testing activities● Analyze software issues to determine root causes and provide detailed reports or enhanced suggestions to Development Manager and developers● Collaborate with product and engineering teams to understand product requirements to ensure that they are implemented correctly

5095 Yonge St, North York, On M2N 6Z4

● Increased store sales by 20% by guiding associates to reorganize the store based on best-selling items, trends, and season● Collaborates with team members and assesses solutions to ensure that the merchandising practices are followed and ensuring that merchandise is displayed accordingly to benefit the business● Exercise high personal moral and ethical standards to provide quality customer service and resolve complaints accordingly● Managed store operations such as organizing inventory, opening/closing store, and managed store safe and tills for employees● Monitors team’s performance, and provides feedback to associates regularly in order to establish the consistency of the store is on line with the company guidelines and best practices● Mentored new associate on company policy, customer service, proper merchandising, and proper handling of the cash register in order to provide both quantity and quality performance

4841 Yonge St, Sheppard Centre, Toronto, On M2N 5X2

● Managed store operations such as organizing inventory, opening/closing store, and managed store safe and tills for employees● Monitors team’s performance, and provides feedback to associates regularly in order to establish the consistency of the store is on line with the company guidelines and best practices● Mentored new associate on company policy, customer service, proper merchandising, and proper handling of the cash register in order to provide both quantity and quality performance

Junior Qa And Security Analyst Program

14-week in-class training with hands-on experience including: ● Install and configure systems to secure applications, networks and devices.

College Diploma, Computer Technology/Computer Systems Technology

Trained by using netlab platform that can remote access to Cisco systems physical equipment. Install, configure, troubleshoot, maintain.

Bachelor'S Degree, Computer Programming/Programmer, General

Gain a great command of scripting and programming languages and trained in hardware and software management, among many of the core.