Starting off making top half of the matrix 2 of the 3 months averaging an 41.96 insurance daily rate “IDR”, and developed service quality index plan which led the branch to achieve a 89 service quality index score “SQI” being above corporate average.Relocated to branch 4046 the Pittsburgh International airport which has the largest operation with over 3,000 vehicles. The month of August finished fifth on the matrix out of 17 employees bringing in a total of $12,296 of revenue for the month. Lead 1st in customer satisfaction ranking with 13 completely satisfied reviews. 3rd in COE Upgrades and 4th in coverage sales.In the month of September finished 2nd in the northeast in COE upgrades out of 38 airport locations and over 2,000 employees. Bringing in $5,388 in revenue upgrades alone. Bringing in a total of $15,643 total revenue including damage waiver, roadside assistance, supplemental liability, personal effects coverage, prepaid gas.Finished 2nd on the matrix for the month of September. Lead branch in COE upgrades finishing 1st for the month ranking on matrix with a total of $5,388 in revenue. Finished 1st in customer satisfaction ranking with a total of 16 completely satisfied reviews. Finished 2nd in coverage sales bringing in a total of $10,225 revenue.

Created and maintained construction schedules ensuring projects are done in time and efficiently. Ensured projects remain within allotted budget and ensured safety protocols are followed throughout projects.

Led, planned and organized a multitude of events within budget restriction ensuring every detail falls into place and runs smoothly during the process. Successfully Introduced a cautious environment with 0 incidents occurring following safety guidelines for fans and community members to congregate supporting Penn West Clarion Athletics.

working one-on-one with adults with intellectual disabilities in a home and community setting to provide support. Ensure the health, safety, and well-being of an adult with disabilities.

Managing transactions with customers using cash registers. Scanning goods and ensuring pricing is accurate. Collecting payments whether in cash or credit