Alex Ervin Email & Phone Number

Detroit, MI, US

United States

- Managing the FTA qualification customs compliance operation for large client including NAFTA, US-Based FTAs, AALA, CAFE, Buy America, Country of Origin determination, etc.- Supporting export compliance for large client including denied-party screening, de minimus US content analysis, etc.- Providing analysis and reporting with regards to duties being.

Southfield, MI

- Qualified goods for automotive clients for Free Trade Agreements including NAFTA, US-based FTAs, AALA, CAFE, Buy America, etc.- Provided reports to clients illustrating duties paid (Regular, ADD, CVD, 232, 301, etc.)- Communicated with various client stakeholders to carry out request requirements- Analyzed client data regarding Free Trade Agreements and.

St. Johns, MI

- Addressed complaints on behalf of insured customers- Investigated any damages caused by service providers while servicing insured vehicles- Worked with insurance company clients to resolve issues regarding emergency roadside service

Greater Detroit Area

- Prepared floors for future occupants via sanding and applying water-based polymer flooring to the student housing apartments

- Increased the efficiency of the dining hall by maintaining the stock of food and beverages, while using extra time to address general needs of the hall without direction- Amplified customer service by being a friendly, outgoing employee, while addressing customer needs

- Expedited the distribution process at large McDonald’s distribution center by independently preparing orders and organizing trucks in an efficient manner based on store needs

- Oversaw the organization of stockroom and maintained record of inventory

- Directed customers in locating and selecting products and ran point of sale- Engaged with customers and answered any questions about products, policies, or services, while displaying fantastic customer service