Chia-Yung Chen Email & Phone Number

台灣 臺北市 南港區

- Development, data pipeline configuration and operation of data warehouse for all systems (using Microsoft Azure Data Factory, Synapse)- Data control lists between systems (system status inconsistency control list)- Power BI visualization report development for SLA operation monitoring statistics of each system (system service health, system service processing time and status, Azure service expense)- Business-related reports (business, risk, system service) and development of Power… Show more - Development, data pipeline configuration and operation of data warehouse for all systems (using Microsoft Azure Data Factory, Synapse)- Data control lists between systems (system status inconsistency control list)- Power BI visualization report development for SLA operation monitoring statistics of each system (system service health, system service processing time and status, Azure service expense)- Business-related reports (business, risk, system service) and development of Power BI visualization report presentation- Business-related lists (dynamic review, blacklists, registration breakpoint triggering activities, merchant commission reminder list, merchant unpaid reminder list) Show less

台灣 臺北市 內湖區

- CMP System(Uncrambl、Unica、Adobe) Setup and Management- Develop Campaign Leads for Credit Card、Digital、Loan- Setup the criteria of campaign on CMP system and automation by schedule- Download campaign data from ADA and generate the campaign tracking report- Cooperate with vendor for developing Automation Campaign Performance Generic Report- For MBJ project - A&A reminder. Setup the criteria on CMP system and auto send the reminder push note and sms to customer for increasing… Show more - CMP System(Uncrambl、Unica、Adobe) Setup and Management- Develop Campaign Leads for Credit Card、Digital、Loan- Setup the criteria of campaign on CMP system and automation by schedule- Download campaign data from ADA and generate the campaign tracking report- Cooperate with vendor for developing Automation Campaign Performance Generic Report- For MBJ project - A&A reminder. Setup the criteria on CMP system and auto send the reminder push note and sms to customer for increasing A&A threshold completion rate- Develop the Fulfillment Leads for Credit Card、Digital、Loan and expect the CFS system for Automation Rebate the fulfillment leads- Credit Card daily report and Sales KPI Report Show less

Taiwan

- System duty for Collection daily operation- Letter Management and control- Daily Letter Channel process and transfer file to vendor to print and send to customers- Special Letter process - promotion letter for writer-off customers and promotion letter tracking report- Special Letter process - promotion letter for difficult reach customers and promotion letter tracking report- Develop new letter process and change letter format with vendor and users- Server Management… Show more - System duty for Collection daily operation- Letter Management and control- Daily Letter Channel process and transfer file to vendor to print and send to customers- Special Letter process - promotion letter for writer-off customers and promotion letter tracking report- Special Letter process - promotion letter for difficult reach customers and promotion letter tracking report- Develop new letter process and change letter format with vendor and users- Server Management and control with server team- Triad System management- ACACS system rules setup and management- Add auto do-not call process on Dialer system which the auto dial out system for Collection- Add max-retry count control on Dialer system- Special phone call project by Dialer and ACACS system Show less

Taipei City, Taiwan

- Daily files download and extract- Daily reports generate and check- Information analysis- Project - RSS is the utility which include many reports. User can choose the reports what they want by the utility.- Project - EDRP which is the debt-plan payback offered by Taiwan government- Project - RAINBOW- Project - RMS MIGRATION