Erwin Prado Email & Phone Number

Deployed At Gsis Main Office Pasay City

5600 Sergio Osmeña Highway, Cor. Arellano St., Palanan Makati City, Metro Manila

- Performs both Operations and Technical Support/Helpdesk on Company and Clients (Hardware and Software) - Technical Support for Systems, High Availability, Backup, Security, and Network products- System and Network monitoring- Coordination with Vendors and Net Level Support- Analyzing system logs and identifying potential issues with computer systems- Introducing and integrating new technologies into existing data center environments- Performing routine audits of systems and software.

Deployed At Lufthansa Technik Philippines Inc.

• Performs daily system monitoring on all Virtual and Cluster servers.• Performs daily Tivoli Storage Manager backup operations, ensuring all required file systems data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent offsite as necessary.• Performs restorations of backup from media tapes and ensuring system/file restorations are fully completed.• Technical Workplace Support group.• Receives and Accepts calls from clients and attend to their concerns.• Provides onsite and remote desktop on clients.• Analyzing system logs and identifying potential issues with computer systems• Applying operating system updates, patches, and configuration changes• Installing and configuring new hardware and software• Backing up and transferring of data.• Adding, removing, or updating user account information, resetting passwords, etc

No. 31 Lane 78, Jhonghua Road, Zhu Nan Town, Miaoli County 350, Taiwan R.O.C

- May evaluate, inspect, maintain, design, analyze and improve various types of equipment, including electronic and mechanical equipment.- Responsible for the design, development, implementation, and analysis of technical products and systems. - Performs equipment engineering design evaluations. - Recommends alterations to development and design to improve quality of products and/or procedures. - May develop a range of products. - May assist senior engineers. - Typically reports to a supervisor or manager. - Works on projects/matters of limited complexity in a support role.

Sampaguita St. Marimar Village, Sun Valley Parañaque City