Erwin Sernande
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Erwin Sernande Email & Phone Number

Information Technology Site Manager at Quantrics Enterprises Inc.
Location: Naga, Bicol Region, Philippines 7 work roles 1 school
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Current company
Role
Information Technology Site Manager
Location
Naga, Bicol Region, Philippines
Company size

Who is Erwin Sernande? Overview

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Erwin Sernande is listed as Information Technology Site Manager at Quantrics Enterprises Inc., a company with 4174 employees, based in Naga, Bicol Region, Philippines. AeroLeads shows a matched LinkedIn profile for Erwin Sernande.

Erwin Sernande previously worked as Senior Specialist, IT Support at Quantrics Enterprises Inc. and Information Technology Support Specialist at Quantrics Enterprises Inc.. Erwin Sernande holds Bachelor Of Science - Bs, Computer Science from Ateneo De Naga University.

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Quantrics Enterprises Inc.

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About Erwin Sernande

Erwin Sernande is a Information Technology Site Manager at Quantrics Enterprises Inc..

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Erwin Sernande's current company

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Quantrics Enterprises Inc.
Quantrics Enterprises Inc.
Information Technology Site Manager
Naga, PH
Website
Employees
4174
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7 roles

Erwin Sernande work experience

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Senior Specialist, It Support

Current

Naga, Bicol Region, Philippines

Point of Contact for installations, configuration, and upgrade of workstations and peripheral equipment, and software during high-level maintenance technical activity. As well as for network troubleshooting not limited to connectivity and internet access to ensure operation up-time. Also handles updates of security patches, Operating systems,and.

May 2022 - Present

Information Technology Support Specialist

Naga, Bicol Region, Philippines

Handles Technical/Operations bridge during high-severity Issues to ensure proper escalation and guidance.Monitor ticket and address concern base on agreed SLA.Office 365 Admin (Edit user security access, add/delete user to distro list, reset user password, multi factor authentication enablement/disablement).Active Directory Admin (edit user security.

Feb 2018 - Apr 2022

Deskside Support Engineer Ii (It Analyst/End User Group)

Naga, Bicol Region, Philippines

Assisted in the installation of new hardware and software, as well as troubleshooting and resolving technical issues.Developed and maintained technical documentation, user guides, and training materials.Performed system maintenance and security patching to ensure system stability and security.Created and managed user accounts in Active Directory, as well.

Sep 2014 - Feb 2018

Onsite Support Engineer (Bicol Region)

Phildata Business Systems

Naga, Bicol Region, Philippines

Assisted in the installation of new hardware and software, as well as troubleshooting and resolving technical issues. Developed and maintained technical documentation, user guides, and training materials. Performed system maintenance and security patchingto ensure systemstability and security. Created and managed user accounts in Active Directory, as well.

Feb 2013 - Sep 2014

It Associate (Supervisor)

Naga, Bicol Region, Philippines

Hybrid Support for retail operations.Maintain and execute tasks on POS servers and Integrated Sales Audit server. Ensure up-to-date POS machines before the store opens for selling operation. Prepares monthly budget cost allocation for the IT department.POC for IT contractors

Mar 2009 - Aug 2011

Information Technology Technical Support

Naga, Bicol Region, Philippines

Implement network setup and maintenance.Overall IT coordinator for the local site.Provided IT support for over 50 users on the local site.Delivers daily site operational status updates to the main office

Dec 2008 - Mar 2009
Team & coworkers

Colleagues at Quantrics Enterprises Inc.

Other employees you can reach at quantrics.com. View company contacts for 4174 employees →

1 education record

Erwin Sernande education

FAQ

Frequently asked questions about Erwin Sernande

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What company does Erwin Sernande work for?

Erwin Sernande works for Quantrics Enterprises Inc..

What is Erwin Sernande's role at Quantrics Enterprises Inc.?

Erwin Sernande is listed as Information Technology Site Manager at Quantrics Enterprises Inc..

Where is Erwin Sernande based?

Erwin Sernande is based in Naga, Bicol Region, Philippines while working with Quantrics Enterprises Inc..

What companies has Erwin Sernande worked for?

Erwin Sernande has worked for Quantrics Enterprises Inc., Concentrix, Phildata Business Systems, Sm Retail, and Summit Technologies, Inc..

Who are Erwin Sernande's colleagues at Quantrics Enterprises Inc.?

Erwin Sernande's colleagues at Quantrics Enterprises Inc. include Sam Hall, Joshua Masarita, Francesca Campos, Madeleine Mamaradlo, and Mark Rhey Panis.

How can I contact Erwin Sernande?

You can use AeroLeads to view verified contact signals for Erwin Sernande at Quantrics Enterprises Inc., including work email, phone, and LinkedIn data when available.

What schools did Erwin Sernande attend?

Erwin Sernande holds Bachelor Of Science - Bs, Computer Science from Ateneo De Naga University.

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